Job Overview
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Uniforms Provided
Career development opportunities
inclusive work environment
Job Description
Palms is a distinguished hotel committed to delivering exceptional hospitality and memorable experiences to every guest. As a premier accommodation provider, Palms prides itself on its outstanding customer service, elegant facilities, and a welcoming atmosphere. The hotel offers a diverse range of amenities and services designed to cater to both leisure and business travelers, all set within a high-rise tower that emphasizes comfort, convenience, and style. Working at Palms means becoming part of an inclusive community that values teamwork, professionalism, and growth, with a focus on employee well-being and career development.
The role of Guest Room Attendant ... Show More
The role of Guest Room Attendant ... Show More
Job Requirements
- High school diploma or equivalent preferred
- Ability to clean and maintain guest rooms efficiently
- Physical capability to push up to 150-pound carts and lift or move objects up to 25 pounds occasionally
- Ability to perform repetitive motions such as stooping, kneeling, crouching, reaching, pushing, and pulling
- Tolerance of cleaning chemicals and use of personal protective equipment including gloves, masks, and goggles
- Willingness to work inside hotel assigned areas including high-rise tower
- Ability to use elevators frequently
- Flexibility to work various shifts including weekends and holidays
- Must wear issued uniform while on duty
Job Qualifications
- Six months to one-year previous experience as a guest room attendant preferred
- Minimum one-year customer service experience preferred
- Ability to provide courteous, friendly, and efficient service to all guests
- Ability to work well as a team member and get along with co-workers
- Conduct self in a professional manner
- Meet attendance guidelines and adhere to company policies
- Possess excellent customer service and communication skills
- Ability to work any day of the week and any shift
- Present a professional image in compliance with appearance guidelines
Job Duties
- Responsible for cleaning up to 15 guest rooms per shift including making beds and changing bed linen
- Remove and replace towels and toiletries
- Dust furniture, vacuum, mop, and sanitize bathrooms and kitchenettes
- Clean and maintain work areas
- Complete special projects assigned by floor supervisor or management
- Offer courteous and hospitable service to guests with knowledge of hotel services and local area
- Report damages, repairs, and lost & found items to supervisor
- Ensure security of guest rooms and privacy of guests
- Perform other duties as assigned by management
Job Location
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