Guest Room Attendant | Towneplace Suites Columbus North-OSU

Shaner Hotels is a distinguished and award-winning hospitality owner-operator and management company dedicated to delivering exceptional guest experiences across a diverse portfolio of properties. With a presence that spans 14 states and four countries, Shaner Hotels manages over 65 properties that include full-service, select-service, extended-stay, and resort hotels. Their commitment to excellence is reflected in their partnerships with top hospitality brands as well as independent locations, offering a comprehensive suite of services such as hotel development, design and construction, e-commerce, and revenue management. The company has built a reputation not only for industry expertise but also for a deep dedication to creating memorable stays for their guests. More information about the company can be found on their official website, www.shanercorp.com.

This exciting opportunity is based at the 119-room Upper Arlington TownePlace Suites located just minutes from Ohio State University in Columbus, Ohio. Positioned in a vibrant city setting, guests at this location benefit from close proximity to numerous attractions and experiences Columbus has to offer, making it an ideal place for visitors whether they are traveling for business, education, or leisure. As a member of the Shaner Hotels team at this property, you will play a pivotal role in maintaining the high standards of cleanliness and guest satisfaction that define the Shaner Hotels experience.

The role requires availability for a flexible work schedule, including weekends, holidays, and varied shifts, highlighting the dynamic nature of hospitality work. The successful candidate will handle guest complaints with professionalism and care to ensure a positive guest experience, reflecting the company's commitment to service excellence. Maintaining consistent standards of quality and cleanliness across daily assignments is a key responsibility, ensuring every guest room and public space meets franchise and hotel standards for comfort and safety.

Attention to house and safety rules, housekeeping room procedures, and security measures is essential for the smooth operation of the hotel. The role involves cleaning and servicing guest rooms according to priority categories, restocking supplies and equipment, and performing additional deep cleaning or seasonal cleaning tasks when scheduled. Flexibility and willingness to perform other duties as assigned are also important to meet the evolving needs of the property and guests.

Joining Shaner Hotels at the Upper Arlington TownePlace Suites means becoming part of a team that values professionalism, guest satisfaction, and teamwork in a supportive and rewarding environment. This position offers an excellent opportunity for individuals seeking a career in hospitality with a reputable and growing company. Candidates can expect to develop valuable industry skills and contribute to an outstanding guest experience in one of Columbus's most convenient and well-located hotels.