Job Overview
Compensation
Hourly
Range $13.50 - $16.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
flexible schedule
Job Description
Shaner Hotels is a prominent and award-winning hospitality owner-operator and management company specializing in a wide range of hotel services across multiple locations. With a diverse portfolio that includes over 65 full-service, select-service, extended-stay, and resort properties encompassing more than 7,500 rooms spread across 14 states and four countries, Shaner Hotels has established itself as a leader in the hospitality industry. Their comprehensive services cater to investors, hotel owners, and hospitality brands, offering expertise in hotel development, design and construction, e-commerce, and revenue management. The company also partners with top hospitality brands and operates independent locations, ensuring a broad and dynamic presence in the market. To learn more about Shaner Hotels, interested individuals can visit their official website www.shanercorp.com.
The Philadelphia Residence Inn by Marriott Airport, a member of the Shaner Hotels portfolio, is a 121-room property located conveniently near the Philadelphia Airport and several popular tourist attractions in downtown historic Philadelphia. This Residence Inn offers guests enhanced comfort with a lounge area designed for evening relaxation and an adjoining patio equipped with a fire pit, providing a welcoming and cozy environment. Shaner Hotels is looking to hire dedicated housekeeping staff for this location to maintain the high standards and guest satisfaction that the brand is known for.
The Housekeeper role at the Philadelphia Residence Inn is essential in maintaining cleanliness and ensuring a pleasant experience for all guests. This position requires the housekeeper to clean and service guest rooms according to franchise and hotel standards, manage housekeeping carts, and assist with deep cleaning or seasonal cleaning activities as scheduled. The role demands flexibility in work hours, as the employee must be available to work varied shifts, including weekends and holidays. Housekeepers will also be responsible for handling guest complaints professionally, reporting maintenance issues, and adhering strictly to house and safety rules. The position is a crucial part of the hotel’s operational success and contributes significantly to maintaining the impeccable reputation of Shaner Hotels' properties. Candidates interested in this role must expect a dynamic work environment that demands attention to detail, effective communication skills, and a commitment to exceptional service standards.
The Philadelphia Residence Inn by Marriott Airport, a member of the Shaner Hotels portfolio, is a 121-room property located conveniently near the Philadelphia Airport and several popular tourist attractions in downtown historic Philadelphia. This Residence Inn offers guests enhanced comfort with a lounge area designed for evening relaxation and an adjoining patio equipped with a fire pit, providing a welcoming and cozy environment. Shaner Hotels is looking to hire dedicated housekeeping staff for this location to maintain the high standards and guest satisfaction that the brand is known for.
The Housekeeper role at the Philadelphia Residence Inn is essential in maintaining cleanliness and ensuring a pleasant experience for all guests. This position requires the housekeeper to clean and service guest rooms according to franchise and hotel standards, manage housekeeping carts, and assist with deep cleaning or seasonal cleaning activities as scheduled. The role demands flexibility in work hours, as the employee must be available to work varied shifts, including weekends and holidays. Housekeepers will also be responsible for handling guest complaints professionally, reporting maintenance issues, and adhering strictly to house and safety rules. The position is a crucial part of the hotel’s operational success and contributes significantly to maintaining the impeccable reputation of Shaner Hotels' properties. Candidates interested in this role must expect a dynamic work environment that demands attention to detail, effective communication skills, and a commitment to exceptional service standards.
Job Requirements
- Minimum high school diploma or equivalent
- At least one year of cleaning experience
- Ability to work flexible hours including weekends and holidays
- Strong communication skills in English
- Knowledge of safety and security procedures
- Ability to handle guest complaints professionally
- Physical ability to perform cleaning duties
Job Qualifications
- Minimum one year cleaning experience
- Previous hotel experience preferred
- Ability to satisfactorily communicate with guests management and co-workers
- Knowledge of proper chemical handling
- Bilingual English Spanish a plus
- Knowledge of local activities and attractions appropriate for clientele
Job Duties
- Be available to work a flexible schedule including weekends holidays and varied shifts
- Handle guest complaints ensuring guest satisfaction
- Maintain standards of quality and cleanliness throughout daily assignments
- Observe all house and safety rules housekeeping room procedures and security procedures
- Clean and service assigned guest rooms by category priority according to franchise and hotel standards
- Return and restock cart at end of shift
- Complete additional deep cleaning seasonal cleaning functions as scheduled
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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