Guest Room Attendant

The Courtyard Rochester Downtown, managed by Essex Hotel Management, is a premier hotel located in the heart of Rochester. Known for its commitment to exceptional guest service and hospitality, this establishment offers a comfortable, modern, and inviting environment for travelers. The hotel prides itself on quality, cleanliness, and attention to detail, ensuring each guest enjoys a memorable experience. Essex Hotel Management, with nearly three decades of experience, operates a portfolio of hotels distinguished by a "solution-driven" approach that prioritizes teamwork, integrity, responsiveness, and innovation. This approach has resulted in high satisfaction for team members, partners, owners, and guests alike.

We are currently seeking a driven Guest Room Attendant to join our dedicated housekeeping team. This part-time position plays a crucial role in maintaining the presentation and cleanliness standards that uphold the hotel’s reputation. The ideal candidate will be responsible for ensuring guest rooms are clean, comfortable, and inviting, providing a positive first impression for our guests. Responsibilities include cleaning and maintaining guest rooms to the highest standards, changing linens, making beds, restocking amenities, vacuuming, dusting, and sanitizing all surfaces. The role also involves timely responses to guest inquiries and requests, reporting maintenance issues, and consistently exhibiting a positive and friendly attitude.

This role requires weekend and holiday availability, and a $250 signing bonus is available after 90 days of employment. Working with Essex Hotel Management means being part of a team that values diversity, relationships, accountability, and engagement. As a member of this team, you will embody the company's core values: being dedicated to finding solutions, responsive to colleagues and guests, acting with integrity, valuing performance, being engaged, and embracing flexibility and innovation. The Guest Room Attendant role is essential in creating a safe, healthy, and welcoming environment for both guests and staff. If you are detail-oriented, enjoy working independently, and excel at customer service, this is a great opportunity to grow within a respected hospitality company committed to inclusive and diverse workplace practices.