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Bellin Health

Guest Relations Specialist-Patient Registration

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

401(k) with matching
Paid Time Off
Health Insurance
wellness programs
Tuition Reimbursement
Professional Development
Work-life balance

Job Description

Bellin Health is a renowned healthcare organization located in Green Bay, Wisconsin, with a proud history spanning over 100 years. As a trusted name in the medical community, Bellin Health is dedicated to providing personalized patient care while embracing innovative approaches to population health transformation. This commitment is reflected in its fostering of an employee-first culture that promotes work-life balance, career advancement, and growth opportunities, attracting some of the finest talent in the healthcare industry.

The position available is for a concierge/receptionist role at the Laird Welcome Center located at 744 S Webster Ave, Green Bay, WI 543... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to provide courteous and professional customer service
  • Experience with telephone systems and office equipment
  • Basic knowledge of medical terminology
  • Effective communication skills
  • Detail-oriented with ability to handle clerical tasks
  • Availability to work Monday to Friday from 6:00am to 2:30pm

Job Qualifications

  • High school education preferred
  • Customer service experience preferred
  • Clerical and filing skills preferred
  • Previous cash handling experience desirable
  • Telephone use proficiency
  • Familiarity with office equipment
  • Basic understanding of medical terminology
  • Knowledge of Bellin Hospital facility preferred

Job Duties

  • Perform concierge and reception functions in a professional manner
  • Greet, direct, and provide customers with accurate information and directions, including arranging escort or transport as appropriate
  • Determine the reason for incoming calls, provide accurate information efficiently and route calls to the appropriate resource
  • Support Laird Patient Access function with basic registration skills
  • Use office equipment proficiently
  • Handle telephone communications effectively
  • Assist with clerical tasks and filing

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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