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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
The Breakers is a prestigious luxury resort known for its exceptional hospitality and unparalleled guest experiences. Located in a prime destination, The Breakers combines elegance with high-quality service, making it a top choice for travelers seeking comfort and refinement. The resort prides itself on maintaining a welcoming atmosphere where every guest feels valued and cared for. With a rich history and commitment to excellence, The Breakers offers diverse amenities including upscale dining, recreational facilities, and beautifully appointed accommodations. Joining The Breakers means becoming part of a dedicated team that strives to provide memorable stays and foster repeat visitation through superior... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or customer service preferred
- Strong organizational skills and attention to detail
- Proficiency in computer systems and software
- Excellent communication skills written and verbal
- Ability to work in a fast-paced environment
- Flexibility to work weekends and holidays
- Proactive and self-motivated attitude
Job Qualifications
- Strong organizational skills and attention to detail
- Proficiency in computer systems and software
- Excellent written and verbal communication skills
- A proactive and self-motivated mindset
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Flexible schedule including availability on holidays and weekends
Job Duties
- Serve as the main point of contact for guests providing exceptional service and assisting with inquiries and requests
- Manage guest check-in and check-out processes ensuring accuracy and efficiency
- Coordinate guest transportation dinner reservations and other concierge services
- Respond to phone calls and emails in a professional and timely manner
- Maintain accurate guest records in the computer system
- Handle guest complaints and ensure appropriate follow-up and resolution
- Collaborate with other departments to ensure seamless guest experiences
- Stay up-to-date with local attractions events and services to provide recommendations to guests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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