Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $27.00
Work Schedule
Standard Hours
Benefits
vacation days
Paid holiday days
Paid sick leave
paid leave
Complimentary employee meals
Discounted parking
discounted room nights
Restaurant discount
Discount on spa services
Discount on spa retail
Medical Coverage
dental coverage
vision coverage
Life insurance
long-term disability
Retirement Plan
Job Description
The Peninsula Chicago is a prestigious, luxury Five-Star Five-Diamond hotel located in the heart of Michigan Avenue, Chicago. Renowned for its exceptional service, elegance, and guest-centric approach, The Peninsula Chicago offers an unparalleled hospitality experience to its discerning guests. As part of a globally respected brand known for meticulous attention to detail and a commitment to excellence, this property stands as an iconic destination combining timeless sophistication with modern luxury. Guests at The Peninsula Chicago enjoy world-class amenities, exquisitely designed rooms, exceptional dining options, and personalized guest services that exceed expectations.
Joining The Peninsula Chicago means becoming part ... Show More
Joining The Peninsula Chicago means becoming part ... Show More
Job Requirements
- two years of front desk experience in luxury property ideal
- knowledge of pms/opera
- some knowledge in housekeeping department preferred
- ability to deal with a high level of work demand and pressure, individual must have great organization skills
- excellent command of written and spoken english
Job Qualifications
- two years of front desk experience in luxury property ideal
- knowledge of pms/opera
- some knowledge in housekeeping department preferred
- excellent command of written and spoken english
Job Duties
- ensure proper operation of all responsibilities of guest relations operations
- knowledgeable and fully adheres to both peninsula and forbes standards
- maintain consistency in performance in accordance with both peninsula and forbes standards
- communicate with all departments to create a guest centric experience
- be in full compliance with head office database requirements
- ensure efficient operation of the guest relations responsibilities with efficient handover
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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