Job Overview

briefcase

Employment Type

Hourly
Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $24.00 - $27.00
clock

Work Schedule

Standard Hours
diamond

Benefits

vacation days
Paid holiday days
Paid sick leave
paid leave
Complimentary employee meals
Discounted parking
discounted room nights
Restaurant discount
Discount on spa services
Discount on spa retail
Medical Coverage
dental coverage
vision coverage
Life insurance
long-term disability
Retirement Plan

Job Description

The Peninsula Chicago is a prestigious, luxury Five-Star Five-Diamond hotel located in the heart of Michigan Avenue, Chicago. Renowned for its exceptional service, elegance, and guest-centric approach, The Peninsula Chicago offers an unparalleled hospitality experience to its discerning guests. As part of a globally respected brand known for meticulous attention to detail and a commitment to excellence, this property stands as an iconic destination combining timeless sophistication with modern luxury. Guests at The Peninsula Chicago enjoy world-class amenities, exquisitely designed rooms, exceptional dining options, and personalized guest services that exceed expectations.

Joining The Peninsula Chicago means becoming part ... Show More

Job Requirements

  • two years of front desk experience in luxury property ideal
  • knowledge of pms/opera
  • some knowledge in housekeeping department preferred
  • ability to deal with a high level of work demand and pressure, individual must have great organization skills
  • excellent command of written and spoken english

Job Qualifications

  • two years of front desk experience in luxury property ideal
  • knowledge of pms/opera
  • some knowledge in housekeeping department preferred
  • excellent command of written and spoken english

Job Duties

  • ensure proper operation of all responsibilities of guest relations operations
  • knowledgeable and fully adheres to both peninsula and forbes standards
  • maintain consistency in performance in accordance with both peninsula and forbes standards
  • communicate with all departments to create a guest centric experience
  • be in full compliance with head office database requirements
  • ensure efficient operation of the guest relations responsibilities with efficient handover

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.