Guest Receptionist

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $21.25
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Work Schedule

Standard Hours

Job Description

Ruth's Chris Steak House is a renowned upscale restaurant chain specializing in high-quality steaks and exceptional dining experiences. Established in 1965, Ruth's Chris has built an impressive reputation for delivering world-class service and a warm, welcoming atmosphere to every guest. The company prioritizes treating their staff like family, fostering a collaborative work environment where employees can thrive both personally and professionally. Known for its commitment to excellence, Ruth's Chris offers team members opportunities for career growth along with a robust benefits package that underscores their dedication to employee wellbeing. With a focus on hospitality, the organization embraces a culture that values passion, integrity, and attentiveness in every interaction. The restaurant is celebrated not only for its food but also for the commitment to creating memorable experiences for guests from the moment they arrive until they leave.

The position of Guest Receptionist at Ruth's Chris is a vital role that serves as the first point of contact for all guests entering the restaurant. Responsible for creating a lasting positive impression, the Guest Receptionist warmly welcomes each guest with a smile and friendly greeting, setting the tone for the entire dining experience. This role requires excellent interpersonal skills and a professional demeanor, as the receptionist manages guest arrivals and departures with grace and efficiency. Handling restaurant phone calls with courtesy and professionalism, the Guest Receptionist ensures communication flows smoothly between guests and staff. Working collaboratively within a team-oriented environment, this position offers the ideal candidate a chance to grow within a prestigious organization known for its comprehensive training and career advancement opportunities.

In addition to a competitive hourly wage ranging from $16.00 to $21.25, Ruth's Chris provides an impressive benefits program. Eligible employees who work an average of 30 hours per week have access to health insurance, a 401(k) plan with competitive matching contributions, and dining discounts. The company also offers paid sick leave accrued from the hire date, paid family and medical leave after one year of service, an employee assistance program, and a referral bonus program. Ruth's Chris truly values its employees by offering a supportive workplace where they can develop their careers while contributing to excellent guest experiences. This role is perfect for individuals who are personable, enthusiastic about hospitality, and eager to make every guest feel valued, creating repeat business through memorable interactions.

Job Requirements

  • High school diploma or equivalent
  • Availability to work flexible hours including evenings, weekends, and holidays
  • Strong communication skills
  • Ability to stand for extended periods
  • Customer-focused mindset
  • Teamwork orientation

Job Qualifications

  • Previous customer service experience preferred
  • Ability to communicate clearly and effectively
  • Strong interpersonal skills
  • Friendly and approachable demeanor
  • Basic knowledge of restaurant operations helpful
  • Ability to handle multiple tasks efficiently
  • Positive attitude and professionalism

Job Duties

  • Welcome every guest with a friendly smile and warm greeting as they arrive and leave
  • Skillfully manage the flow of guests at the entrance, greeting arrivals and bidding farewell to those departing
  • Provide a memorable hospitality experience by engaging guests en route to their tables
  • Answer restaurant calls with professionalism and friendliness
  • Communicate effectively with guests and fellow team members
  • Work collaboratively and thrive in a team-oriented environment

Job Criteria

Experience

Entry Level (1-2 years)


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