Buffalo Wild Wings logo

Guest Receptionist

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
best in class training and continuous learning
Advancement opportunities
Paid Time Off
401k Retirement Plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Champions of Hope program
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
community and charitable involvement
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings is a leading casual dining restaurant specializing in wings, beer, and sports entertainment. With a vibrant and energetic atmosphere, it has become a go-to destination for sports lovers and families alike, offering a unique blend of flavorful food and lively ambiance. As a well-established brand in the restaurant industry, Buffalo Wild Wings is known for its commitment to excellent guest service, continuous employee development, and community involvement. The restaurant is dedicated to creating memorable experiences for both guests and team members by fostering a welcoming and dynamic workplace culture. Employees at Buffalo Wild Wings enjoy robust training programs, advancement opportunities, and a broad range of benefits that support well-being and career growth. The company prides itself on its engaging environment where every team member can contribute to the overall success and guest satisfaction.

As a Guest Receptionist at Buffalo Wild Wings, you play a crucial role as the welcoming face and first point of contact for every visitor. This position is vital in creating an inviting first impression, ensuring guests feel valued and well-cared for from the moment they step through the door. Beyond simply seating guests, you manage the flow and organization of the dining environment, skillfully coordinating with the team to provide a smooth and positive guest experience. The role requires excellent communication and organizational skills since you will be handling reservations, answering phone calls, and managing busy periods with grace and efficiency. Whether during peak times or slower moments, every shift allows you to contribute to memorable dining experiences and support the energetic atmosphere of the restaurant.

This position is designed as a fantastic stepping stone for those pursuing a career within Buffalo Wild Wings or the broader hospitality industry. The company offers both part-time and full-time positions with flexible scheduling to accommodate different needs. The base hourly pay range varies depending on factors such as experience, education, training, and location. Employees benefit from weekly pay and access to comprehensive healthcare options including medical, dental, and vision coverage. In addition to financial compensation, Buffalo Wild Wings invests in its staff through best-in-class training, continuous learning, advancement opportunities, and various wellbeing support programs. Employees also enjoy shift meal discounts, family dining discounts, and participation in community and charitable involvement initiatives. This role effectively combines the excitement of working in a fast-paced, sports-oriented environment with the satisfaction of delivering outstanding customer service in a friendly, team-oriented setting. If you have a passion for hospitality and a desire to grow your career, the Guest Receptionist position at Buffalo Wild Wings offers a meaningful and engaging opportunity to develop your skills and contribute to an iconic brand.

Job Requirements

  • high school diploma or equivalent
  • ability to connect with guests and provide excellent service
  • strong communication and interpersonal skills
  • ability to multitask and handle busy environments
  • basic computer proficiency
  • availability to work flexible hours including evenings and weekends

Job Qualifications

  • strong communication skills
  • friendly and approachable personality
  • excellent organizational skills
  • ability to manage busy periods with grace and efficiency
  • basic computer knowledge
  • previous hospitality or front desk experience is a plus

Job Duties

  • greet and welcome guests upon arrival
  • manage reservations and waitlists effectively
  • answer phone calls and respond to guest inquiries
  • coordinate seating arrangements to maintain smooth dining flow
  • provide outstanding customer service ensuring guest satisfaction
  • communicate efficiently with restaurant staff to manage guests and seating
  • handle guest concerns and resolve issues promptly

Job Criteria

Experience

No experience required


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