Guest Reception Representative

Las Vegas, NV, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $13.00 - $16.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

401(k) retirement plan

Training and development programs

supportive work environment

Job Description

Bluegreen Vacations Corporation, recently acquired by Hilton Grand Vacations Inc. (HGV) as of January 17, 2024, is a leading company in the hospitality and vacation ownership industry. This acquisition marks a significant step in the integration of technology, systems, and branding between the two companies, with Bluegreen operating as a wholly-owned subsidiary of HGV during the transition period. Bluegreen has a rich legacy in providing exceptional vacation experiences and customer service to its guests, prioritizing warm interactions and professional excellence.

Bluegreen is currently seeking a Guest Reception Representative to join their team. This role is vital in ensuring that gues... Show More

Job Requirements

High school diploma or equivalent
one year of general office experience
ability to type 45 wpm
one year customer service experience
intermediate knowledge of MS Office applications
must be willing to work weekends

Job Qualifications

High school diploma or equivalent
one year of general office experience
one year of customer service experience
ability to type 45 words per minute
intermediate knowledge of MS Office applications
willingness to work weekends

Job Duties

Greet all guests in a warm and professional manner
understand and follow all processes as outlined in the Guest Training Manual SOP
maintain a positive working relationship with Sales, Marketing and Admin
distribute and collect Guest Registration Forms assisting guests with any questions they may have
accurately assign guests to a Sales Representative in the order they arrive
ensure all information is updated in Concierge from the guest registration within a timely fashion
answer all incoming calls, research customer issues, and escalate to a manager/supervisor as needed

Job Location

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