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McDonald's logo

Guest Experience Lead (GEL)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $14.00 - $1.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
Paid Time Off
Personalized schedules
Bonuses
Health Insurance
Tuition Assistance
Employee meal discounts
Instant Pay

Job Description

This job opportunity is offered by an independent franchisee operating a McDonald’s restaurant, separate from McDonald’s USA corporate. The franchisee holds a license to use McDonald’s brand logos and food products but functions autonomously in all employment matters. This means the franchisee independently handles hiring, firing, staff supervision, scheduling, and employee discipline. Any applicant who accepts a position here will be employed by the franchisee, not by McDonald’s USA, which has no involvement or control over employment processes or decisions for this location. The franchisee’s commitment is to build a workplace culture that respects employees’ lives beyond work, empowering them... Show More

Job Requirements

  • Must be 16 years of age or older
  • Willingness to work flexible hours between 8 a.m. and 8 p.m.
  • Ability to work in a fast-paced environment
  • Strong interpersonal and communication skills
  • Reliable and punctual
  • Commitment to delivering excellent guest experiences

Job Qualifications

  • Outstanding attitude
  • Willingness to learn and grow
  • Capability to excel in a fast-paced team environment
  • Ability to provide excellent customer service
  • Strong communication skills
  • Age 16 or older

Job Duties

  • Greeting guests and communicating with them while ordering
  • Offering help with using the ordering kiosks
  • Offering assistance to those in need of some extra hands
  • Checking with guests once they have their food to make sure they are satisfied or to see if they need anything else
  • Ensuring kids receive a kid treat
  • Handling any guest concerns
  • Communicating with the restaurant team to provide feedback and recommendations

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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