GUEST EXPERIENCE HOST (SEASONAL) - MISSION PACIFIC

Job Overview

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Employment Type

Temporary
Hourly
Internship
Consulting
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.50
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Benefits

Holiday pay if working on a Hyatt recognized Holiday
Complimentary employee meals

Job Description

Hyatt is a global leader in the hospitality industry, renowned for its dedication to delivering exceptional guest experiences across its portfolio of hotels and resorts worldwide. Established with a commitment to excellence, Hyatt has become synonymous with high standards of service, luxurious accommodations, and a warm, welcoming atmosphere. The company values the role of its associates in shaping memorable stays, emphasizing a culture that supports career growth, continuous learning, and inclusivity. Hyatt fosters an environment where employees are empowered to offer personalized service that exceeds guest expectations, thereby driving loyalty and long-term relationships.

The Front Office Associate positio... Show More

Job Requirements

  • high school diploma or equivalent
  • previous experience in hotel front desk or customer service preferred
  • excellent communication and interpersonal skills
  • ability to stand for extended periods
  • physical ability to lift and carry up to 25 pounds
  • availability to work flexible hours including weekends and holidays
  • willingness to provide exceptional customer service

Job Qualifications

  • a true desire to satisfy the needs of others in a fast-paced environment
  • previous hotel front desk experience or 2+ years of customer service strongly preferred
  • refined verbal communication skills
  • ability to stand for long periods of time
  • ability to lift, pull, and push a moderate weight (about 25 pounds)
  • must be able to work a flexible schedule, including weekends and holidays

Job Duties

  • manage guest registration process
  • communicate hotel services and promotions to guests
  • engage in casual conversation to enhance guest experience
  • process forms of payment promptly and accurately
  • respond to guest inquiries professionally and efficiently
  • maintain the front desk area and ensure it is welcoming
  • coordinate with other departments to fulfill guest requests

Job Location

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