Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
competitive pay
Career growth opportunities
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) with Company Match
Tuition Reimbursement
employee discount
Parental leave options
Job Description
Wayfair Inc. is one of the world’s largest online destinations for home furnishings and decor. The company is known for its innovative approach to e-commerce, combining cutting-edge technology with a vast product selection to create a seamless shopping experience for customers worldwide. Founded with the mission to help people find anything for their homes, Wayfair continues to expand its offerings and services both online and through physical store locations. With a strong commitment to diversity, inclusion, and employee development, Wayfair fosters a dynamic workplace where people of different backgrounds and perspectives come together to drive the company’s success. The company's... Show More
Job Requirements
- high school diploma or equivalent
- one plus years of experience in retail hospitality or customer-facing roles
- excellent communication skills both verbal and written
- ability to observe and respond to safety or security concerns
- proficiency with basic computer applications including Google Suite
- ability to work a flexible retail schedule including weekends holidays and evenings
- physical capability to perform tasks requiring standing walking lifting and mobility
- adherence to safety protocols and store policies
Job Qualifications
- one plus years of experience in retail hospitality or customer-facing roles
- strong communication skills for interacting with guests associates and leaders
- situational awareness to tactfully escalate concerns when necessary
- tech-savviness with proficiency in Google Suite tools and willingness to learn new systems
- dependable flexibility to work varied retail hours including evenings weekends and holidays
- hospitality mindset with a background in high-end service environments considered a plus
Job Duties
- deliver hospitality-level service to ensure every guest feels valued
- create a welcoming vibe by offering assistance and answering questions
- support customer and team needs by assisting with wayfinding and fielding inquiries
- tackle administrative tasks such as answering phones and managing device check-ins
- enhance asset protection awareness by monitoring store activity and flagging suspicious behavior
- uphold safety standards by conducting routine safety walks and responding to incidents
- oversee security and access by managing check-in procedures and monitoring security desk operations
Job Location
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