GUEST EXPERIENCE HOST (CUSTOMER SERVICE)

Lewisville, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Exact $14.00

Benefits

Flexible Hours

30% discount in the retail store

Merlin Magic Pass which gives you free admission to Merlin attractions worldwide

Competitive 401K

Discounts through the Merlin Marketplace Website – on almost anything you buy online

fun working environment

Job Description

Merlin Entertainments is a globally recognized leader in location-based family entertainment, operating some of the world’s most beloved attractions. As one of the largest attraction operators worldwide, the company offers an engaging and immersive experience to millions of guests every year. Known for its commitment to creating magical moments, Merlin Entertainments manages a diverse portfolio of brands that reach a broad audience of families and individuals seeking fun, excitement, and memorable leisure activities. Located at LEGOLAND Discovery Center in Grapevine, Texas, this entity epitomizes the company’s dedication to delivering quality entertainment in a safe and friendly environment.

The Guest Ex... Show More

Job Requirements

6 months to 1 year experience working in attractions, entertainment, or customer service-based positions preferred
Fun, dynamic, and friendly personality
Excellent communication, listening, and motivational skills
Able to work in areas with loud noises and confined spaces
Self-motivated, able to work independently or as part of a team
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events

Job Qualifications

6 months to 1 year experience working in attractions, entertainment, or customer service-based positions preferred
Fun, dynamic, and friendly personality
Excellent communication, listening, and motivational skills
Able to work in areas with loud noises and confined spaces
Self-motivated, able to work independently or as part of a team
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events

Job Duties

Adopts an enthusiastic, assertive, and passionate approach to guest service and demonstrates the merlin values at every opportunity
Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy
Ensure our extended lines are managed in a safe way while still delivering an excellent guest experience
Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day
To follow opening and closing procedures as detailed in the department’s operating plan
Responsibility to ensure compliance of health, safety & security within the workplace, including covid-19 policies, practices, and regulations

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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