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Guest Experience Host

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.20
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Diverse and inclusive workplace
Safe working environment

Job Description

The LEGO Group, known globally for inspiring creativity and imagination among children and adults alike, operates innovative play-based attractions such as the LEGOLAND Discovery Center in Boston. This family-friendly entertainment venue offers visitors an immersive experience full of interactive exhibits, rides, and workshops centered on the iconic LEGO brand. The LEGOLAND Discovery Center Boston serves as a hub of joy and learning, committed to delivering exceptional guest experiences within a safe and inclusive environment. The company prides itself on fostering a diverse workplace culture that values teamwork, creativity, and inclusivity, ensuring that every team member feels respected and empowered to contribute to creating magical memories for guests.

The Guest Experience Host role at LEGOLAND Discovery Center Boston is perfect for enthusiastic individuals eager to become part of a dynamic team driven by the LEGO values of creativity, fun, and community. This role focuses on proactively engaging guests with positivity and energy, ensuring their experience is seamless, enjoyable, and memorable from arrival through departure. Responsibilities include facilitating smooth guest flow during busy times by managing queues efficiently and maintaining the cleanliness and organization of public areas to uphold a welcoming atmosphere. The position offers an hourly wage of USD $16.20 and embraces flexible weekday scheduling, ideally suited for candidates who are adaptable and self-motivated. The Guest Experience Host acts as the face of LEGOLAND Discovery Center, bringing smiles to guests’ faces, assisting with inquiries, and fostering an interactive environment that reflects the magic of LEGO.

Applicants will thrive in this position by demonstrating a fun-loving personality, excellent communication skills, and the ability to work independently or within a team. Previous experience in attractions, customer service, or entertainment sectors ranging from half a year to a full year is considered advantageous but not mandatory. The LEGO Group emphasizes inclusivity and safety, necessitating candidates to undergo child safeguarding screening to protect the wellbeing of our youngest guests. Joining the LEGO team means becoming part of a supportive culture dedicated to innovation, play, and excellence. This career opportunity encourages applicants from all backgrounds to apply, underlining a commitment to equal employment opportunities and fair pay practices globally. If you are passionate about creating joy-filled moments and enjoy a lively, guest-focused environment, the Guest Experience Host role at LEGOLAND Discovery Center Boston awaits your unique sparkle to light up every guest interaction.

Job Requirements

  • 6 to 12 months of experience in attractions, entertainment, or customer service
  • flexible scheduling with weekday availability preferred
  • ability to communicate effectively
  • self-motivated and team-oriented
  • willingness to undergo child safeguarding background screening
  • fun and energetic demeanor

Job Qualifications

  • 6 to 12 months of experience in attractions, entertainment, or customer service
  • fun, dynamic, and friendly personality
  • great communication and listening skills
  • self-motivated and able to work solo or collaboratively
  • flexible scheduling with preferred weekday availability

Job Duties

  • bring big energy—enthusiastic, assertive, and showing off LEGO values
  • seek out guest interactions and spread nonstop fun vibes
  • keep long lines safe, smooth, and stress-free for guests
  • keep public areas clean, tidy, and fully stocked
  • follow all opening and closing procedures to maintain attraction operations
  • assist guests with inquiries and concerns
  • support team members to deliver exceptional guest experiences

Job Criteria

Experience

Entry Level (1-2 years)


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