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Guest Experience Expert - 11pm-7am

Job Overview

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Employment Type

Full-time
diamond

Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities

Job Description

Miami Airport Marriott is a premier hotel located at 1201 NW Le Jeune Road in Miami, Florida. Known for its commitment to providing exceptional guest services and premium accommodations, the hotel caters to both business and leisure travelers visiting the vibrant Miami area. The establishment offers a wide range of amenities including comfortable rooms, conference facilities, dining options, and convenient access to Miami International Airport. Miami Airport Marriott takes pride in creating memorable experiences through dedicated staff who focus on hospitality and excellence in service. Acting as a gateway to the cultural vibrancy and attractions of Miami, this hotel is... Show More

Job Requirements

  • high school diploma or g e d equivalent
  • ability to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, pull objects up to 10 pounds without assistance
  • no related work experience required
  • no supervisory experience required
  • no license or certification required

Job Qualifications

  • high school diploma or g e d equivalent
  • no related work experience required
  • no supervisory experience needed
  • strong communication skills
  • ability to stand and move for extended periods
  • ability to lift and carry objects up to 10 pounds

Job Duties

  • Deliver exceptional guest service during overnight shift
  • facilitate smooth check-in and check-out processes
  • address and resolve guest requests and concerns promptly
  • complete operational reports and documentation accurately
  • share local area information and recommendations with guests
  • uphold company policies and quality standards
  • maintain professional appearance and communication

Job Location

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