Guest Experience Expert

Bellevue, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $26.62

Benefits

Medical insurance

Dental Insurance

Vision Insurance

health care flexible spending account

Dependent Care Flexible Spending Account

Life insurance

Disability insurance

accident insurance

Paid parental leave

adoption expense reimbursements

educational assistance

401(k) Plan

stock purchase plan

Discounts at Marriott properties

Commuter Benefits

employee assistance plan

Childcare discounts

Paid Time Off

Holiday pay

Job Description

The Seattle Marriott Bellevue, located at 200 110th Avenue NE in Bellevue, Washington, is part of the renowned Marriott International family, a global leader in the hospitality industry. Marriott International boasts a prestigious portfolio of brands, from luxury properties like JW Marriott to more accessible, full-service hotels. This company is known for its commitment to exceptional guest service, innovative hospitality solutions, and dedication to the well-being of its associates. Marriott prides itself on fostering a workplace that celebrates diverse backgrounds, promotes inclusivity, and offers an environment where each employee can thrive and grow professionally.

At the Seattle Marriott Bellevue, ... Show More

Job Requirements

High school diploma or G.E.D. equivalent
Ability to stand, sit, or walk for extended periods
Ability to lift or move objects weighing up to 10 pounds without assistance
Commitment to following company policies and procedures
Strong customer service orientation
Willingness to engage in hands-on work
Ability to maintain confidentiality and protect company assets

Job Qualifications

High school diploma or G.E.D. equivalent
No related work experience required
No supervisory experience required
Strong communication and interpersonal skills
Ability to stand, sit, or walk for extended periods
Basic computer proficiency
Ability to lift or move objects up to 10 pounds

Job Duties

Greet and welcome guests with a warm and professional demeanor
Process guest check-in and check-out procedures accurately and efficiently
Address guest requests and resolve issues promptly to ensure satisfaction
Provide guests with information about the hotel amenities and local area attractions
Maintain accurate records and complete daily operational reports
Uphold Marriott standards for safety, confidentiality, and quality in all guest interactions
Assist with other reasonable job duties as assigned to enhance guest experience

Job Location

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