Guest Experience Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $24.00 - $28.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
supportive work environment

Job Description

Thousand Pines Christian Camp is a renowned faith-based retreat and event center dedicated to providing an immersive spiritual experience through its beautiful natural settings and well-coordinated programs. As a faith-driven organization, Thousand Pines strives to create a welcoming, safe, and enriching environment where guests can deepen their relationship with Jesus Christ and grow spiritually. The camp offers a variety of activities, retreats, and events designed to foster community, reflection, and personal growth, supported by a committed team of staff who help manifest the camp's mission and vision. With an emphasis on hospitality and service, Thousand Pines aims to ensure every... Show More

Job Requirements

  • Ability to participate in group activities
  • ability to work in inclement weather including reliable transportation
  • ability to lift 50 pounds

Job Qualifications

  • Bachelor's degree or equivalent of related professional experience
  • experience in effectively facilitating events
  • full agreement with TMC and TP mission, vision, values, doctrinal statement, and handbook
  • valid California Driver's License

Job Duties

  • Maintain an excellent front office environment
  • staff, schedule, and train the Camp Host position
  • coordinate guest groups and weddings details by maintaining strict communication with TMC Registration and effectively relaying all necessary information to TP departments
  • provide comprehensive oversight and execution of guest experience from check-in through checkout and follow-up while building relationships with group leaders
  • effectively communicate guest experience and evaluation notes to leadership
  • stock office supplies, and coordinate with office vendors as needed
  • receive and deposit final guest payments
  • serve as point of contact for safety and security procedures
  • encourage group leaders to rebook for future events
  • foster a positive workplace culture by organizing staff celebrations and appreciation initiatives

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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