Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $17.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf Lodge is a renowned chain of indoor water park resorts that offers unforgettable family vacations packed with engaging activities, entertainment, and exceptional hospitality. With locations across North America, Great Wolf Lodge is known for its kid-friendly environment and commitment to delivering magical experiences that create lasting memories for families. This company combines comfortable accommodations with entertainment options designed to capture the imaginations of children and their families, making it a leader in family vacation destinations. From water slides to interactive games, and from themed dining to live entertainment, Great Wolf Lodge provides an immersive environment where fun and adventure are at the forefront.
The role of an Entertainment Ambassador at Great Wolf Lodge is a vibrant and essential position that directly contributes to the cheerful atmosphere and memorable guest experiences that the resort is famous for. The Entertainment Ambassador acts as the face of the resort's kids’ entertainment, leading various activities and branded events that cater to children and families. This position is perfect for individuals who enjoy performing, engaging with guests, and contributing to a lively, fun environment. Employment options for this role include full-time, part-time, and flexible scheduling, making it accessible for a wide range of candidates. Starting pay is $17.25 per hour, reflecting the importance of the role in the guest experience. Candidates must be at least sixteen years old, with exceptions for some aquatics roles.
As the Entertainment Ambassador, you will be responsible for creating an exciting atmosphere through dynamic and hands-on experiences such as storytime, dance parties, yoga, arts and crafts, and themed ceremonies. You will represent the Great Wolf Lodge brand with enthusiasm both on and off-site, participating in promotional activities and community events. The role involves interacting directly with guests and families, performing character appearances, guiding characters during meet-and-greets, and ensuring a safe, clean, and professional environment during all entertainment productions.
This position offers excellent career growth opportunities through Great Wolf Lodge’s talent development programs and Great Wolf University, which provides on-the-job and leadership training. Employees receive access to a wide array of benefits including medical, dental, and vision insurance, wellness programs, and paid time off. Additionally, the resort promotes a culture that prioritizes diversity, inclusion, and employee well-being. Flexible scheduling and support resources like the Employee Assistance Program and Employee Relief Fund are available to ensure that team members can maintain healthy work-life balance.
Entertainment Ambassadors at Great Wolf Lodge thrive in a fast-paced, interactive environment where creativity, charisma, and teamwork are highly valued. The role demands physical stamina to perform energetic activities and wear character costumes, as well as strong communication skills and a passion for delivering exceptional guest experiences. For those who love working with children and want to be part of a dynamic team that celebrates uniqueness and fosters career advancement, this role offers a rewarding and fun career path in the hospitality and entertainment industry.
The role of an Entertainment Ambassador at Great Wolf Lodge is a vibrant and essential position that directly contributes to the cheerful atmosphere and memorable guest experiences that the resort is famous for. The Entertainment Ambassador acts as the face of the resort's kids’ entertainment, leading various activities and branded events that cater to children and families. This position is perfect for individuals who enjoy performing, engaging with guests, and contributing to a lively, fun environment. Employment options for this role include full-time, part-time, and flexible scheduling, making it accessible for a wide range of candidates. Starting pay is $17.25 per hour, reflecting the importance of the role in the guest experience. Candidates must be at least sixteen years old, with exceptions for some aquatics roles.
As the Entertainment Ambassador, you will be responsible for creating an exciting atmosphere through dynamic and hands-on experiences such as storytime, dance parties, yoga, arts and crafts, and themed ceremonies. You will represent the Great Wolf Lodge brand with enthusiasm both on and off-site, participating in promotional activities and community events. The role involves interacting directly with guests and families, performing character appearances, guiding characters during meet-and-greets, and ensuring a safe, clean, and professional environment during all entertainment productions.
This position offers excellent career growth opportunities through Great Wolf Lodge’s talent development programs and Great Wolf University, which provides on-the-job and leadership training. Employees receive access to a wide array of benefits including medical, dental, and vision insurance, wellness programs, and paid time off. Additionally, the resort promotes a culture that prioritizes diversity, inclusion, and employee well-being. Flexible scheduling and support resources like the Employee Assistance Program and Employee Relief Fund are available to ensure that team members can maintain healthy work-life balance.
Entertainment Ambassadors at Great Wolf Lodge thrive in a fast-paced, interactive environment where creativity, charisma, and teamwork are highly valued. The role demands physical stamina to perform energetic activities and wear character costumes, as well as strong communication skills and a passion for delivering exceptional guest experiences. For those who love working with children and want to be part of a dynamic team that celebrates uniqueness and fosters career advancement, this role offers a rewarding and fun career path in the hospitality and entertainment industry.
Job Requirements
- At least 16 years old (15 for some aquatics roles)
- Comfortable speaking, dancing, and performing multiple times a day
- Some high school education or equivalent
- Flexible scheduling including evenings, weekends, and holidays
- Proven customer service and communication skills
- Able to read and interpret English manuals on safety and operations
- Successful completion of criminal background check and drug screen
Job Qualifications
- Comfortable speaking, dancing, and performing in front of large groups multiple times a day
- Some high school education or equivalent
- Proven customer service skills and communication skills
- Able to read and interpret English language manuals relating to safety, operations, and procedures
- Successful completion of criminal background and drug screen
- Previous experience in entertainment, dance, or theater preferred
- Charismatic and enthusiastic attitude
- Ability to multi-task and prioritize with minimal direction
- Previous experience as a character or working with children preferred
- Proven teamwork skills
Job Duties
- Personally interact with Great Wolf Lodge guests
- Willingness to perform child-friendly promotional activities on-site and in the community
- Willingness to represent Great Wolf Lodge and its mission and core values positively on and off site
- Perform all branded experiences consistently according to Standard Operating Procedures
- Perform high energy brand events and experiences throughout the shift including storytime, dance party, yoga, arts and crafts, master magi ceremony and other Great Wolf branded experiences
- Interact with families while leading different hands on activities such as arts and crafts, bingo, board games
- Responsible for all aspects of Character Appearances and Entertainment at the property including character appearance duties, acting as a guide for characters, costume operations, and commitment to scheduled opportunities
- Participate in seasonal event activities throughout the year
- Learn new programming multiple times a year including dances, crafts or themed events
- Act as though you are on stage at all times when not on break
- Perform and/or provide support to community appearances including sponsors, charities, tradeshows, media and private functions
- Assist Entertainment team with inventory of event and activity materials
- Maintain a safe, clean and professional environment during entertainment organization and production
Job Criteria
Experience
No experience required
Job Location
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