Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf Lodge is a renowned family-friendly resort chain famous for its indoor water parks and entertainment offerings tailored to families with children. With locations across North America, Great Wolf Lodge combines hospitality and adventure, creating memorable experiences for families by integrating themed activities, character appearances, and lively events. As an employer, Great Wolf Lodge prioritizes inclusivity, well-being, and career growth, making it an attractive place for enthusiastic individuals who enjoy working in dynamic environments and engaging with guests of all ages. The company offers flexible scheduling opportunities, allowing employees to work full-time, part-time, or on a flexible basis to accommodate personal commitments and lifestyle needs. The hourly pay for this role starts at $16, reflecting the company’s commitment to fairly compensating its staff while providing room for growth and development within the organization.
The Entertainment Ambassador role at Great Wolf Lodge is a vibrant, high-energy position designed for individuals who love interacting with children and families in a fun, creative environment. Entertainment Ambassadors are the heart of the guest experience, delivering hands-on, memorable activities and events that keep kids engaged throughout their visit. Duties range from leading arts and crafts to organizing dance parties, storytimes, and other Great Wolf branded experiences, ensuring every moment is filled with joy and excitement. Ambassadors also play a critical role in managing character appearances, acting as guides for mascot characters, and maintaining costume operations to uphold the resort’s entertainment standards. This position requires an outgoing personality with the ability to perform in front of large groups, maintain enthusiasm during extended shifts, and continually learn new programming and techniques to deliver fresh, innovative experiences.
Working as an Entertainment Ambassador offers individuals a unique opportunity to grow their career within the entertainment and hospitality industry. Great Wolf Lodge supports employees with on-the-job training through Great Wolf University, offering professional development and leadership training programs. The company also fosters a positive workplace culture that embraces diversity and inclusion, ensuring every team member feels welcomed, valued, and empowered to contribute their unique talents. Benefits such as health insurance, paid time off, 401K with employer match, and parental leave add to the comprehensive rewards package for team members. Whether someone is starting a career in entertainment, looking for part-time work to fit around school or other commitments, or seeking a role that values creativity and interaction, the Entertainment Ambassador position at Great Wolf Lodge provides a dynamic and fulfilling workplace.
The Entertainment Ambassador role at Great Wolf Lodge is a vibrant, high-energy position designed for individuals who love interacting with children and families in a fun, creative environment. Entertainment Ambassadors are the heart of the guest experience, delivering hands-on, memorable activities and events that keep kids engaged throughout their visit. Duties range from leading arts and crafts to organizing dance parties, storytimes, and other Great Wolf branded experiences, ensuring every moment is filled with joy and excitement. Ambassadors also play a critical role in managing character appearances, acting as guides for mascot characters, and maintaining costume operations to uphold the resort’s entertainment standards. This position requires an outgoing personality with the ability to perform in front of large groups, maintain enthusiasm during extended shifts, and continually learn new programming and techniques to deliver fresh, innovative experiences.
Working as an Entertainment Ambassador offers individuals a unique opportunity to grow their career within the entertainment and hospitality industry. Great Wolf Lodge supports employees with on-the-job training through Great Wolf University, offering professional development and leadership training programs. The company also fosters a positive workplace culture that embraces diversity and inclusion, ensuring every team member feels welcomed, valued, and empowered to contribute their unique talents. Benefits such as health insurance, paid time off, 401K with employer match, and parental leave add to the comprehensive rewards package for team members. Whether someone is starting a career in entertainment, looking for part-time work to fit around school or other commitments, or seeking a role that values creativity and interaction, the Entertainment Ambassador position at Great Wolf Lodge provides a dynamic and fulfilling workplace.
Job Requirements
- Comfortable speaking, dancing, and performing in front of large groups of people multiple times a day
- Some high school education or equivalent
- Flexibility regarding scheduling based on business demands including evenings, weekends, and holidays
- Proven customer service skills and communication skills
- Able to read and interpret English language manuals relating to safety, operations, and procedures
- Successful completion of a criminal background and drug screen
- Ability to lift up to 50 lbs
- Able to sit and/or stand for long periods of time
- Ability to maintain composure in character suits including heat and humidity for periods of 60 minutes
- Ability to dance and perform in hot, humid, and outdoor environments for periods up to 60 minutes
Job Qualifications
- Some high school education or equivalent
- Proven customer service skills and communication skills
- Ability to maintain composure in character suits including heat and humidity for periods of 60 minutes
- Ability to dance and perform in hot, humid, and outdoor environments for periods up to 60 minutes
- Previous experience in a related field such as Entertainment, Dance, or Theater is desired
- Charismatic, enthusiastic attitude
- Ability to multi-task and prioritize a variety of tasks with minimal direction
- Proven teamwork skills
- Previous experience as a Character and/or working with children
Job Duties
- Personally interact with Great Wolf Lodge guests
- Willingness to perform child-friendly promotional activities on-site and in the community
- Willingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off site
- Perform all branded experiences consistently according to Standard Operating procedures
- Perform high energy brand events/experiences throughout the shift including Storytime, Dance Party, Yoga, Arts and Crafts, Master Magi Ceremony and other Great Wolf Branded experiences
- Interact with families while leading different hands on activities such as arts and crafts, bingo, board games, etc
- Responsible for all aspects of Character Appearances and Entertainment at the property including performing character appearance duties according to Great Wolf Lodge standards and acting as a guide for characters
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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