Guest Experience Coordinator

Great Wolf Lodge is a leading family-focused indoor water park resort chain renowned for offering an unforgettable vacation experience filled with entertainment, adventure, and relaxation for families and children of all ages. As a well-established hospitality brand, Great Wolf Lodge combines award-winning waterpark attractions, comfortable accommodations, and engaging entertainment to create a unique and immersive environment that appeals to families looking for both fun and quality time together. Operating across multiple locations nationwide, Great Wolf Lodge is committed to fostering a welcoming and vibrant atmosphere where every guest feels special and engaged throughout their stay. Known for its exceptional guest service standards and fun-loving staff, Great Wolf Lodge aims to be the premier destination for family entertainment and leisure.

The role of the Entertainment Ambassador at Great Wolf Lodge is a vital position that contributes significantly to the guest experience by creating a lively, energetic atmosphere particularly focused on children and families. The Entertainment Ambassador is responsible for leading and executing a variety of supervised activities and entertainment programs designed to engage and delight kids through interactive experiences. This role requires a charismatic and enthusiastic individual who enjoys performing, interacting with guests, and working in a fast-paced entertainment environment.

Entertainment Ambassadors are tasked with bringing the Great Wolf brand to life through high-energy events such as storytime sessions, dance parties, yoga classes, arts and crafts activities, bingo, board games, and signature branded experiences including character appearances and themed ceremonies. Given the nature of the role, there is a strong emphasis on creativity, teamwork, and the ability to maintain a positive attitude while performing in front of groups ranging from small family gatherings to large audiences throughout the day. Individuals in this position are also expected to embody the company’s core values and mission both on and off-site, representing Great Wolf Lodge in community promotional activities and special events.

This position is offered on a full-time, part-time, and flexible scheduling basis and requires candidates to be at least sixteen years old for most locations. Employment offers a competitive hourly wage of $16.25 and access to extensive training and development programs through Great Wolf University, enabling professional growth and skill enhancement. The role offers numerous perks including exclusive employee discounts, referral incentives, and opportunities for career advancement within the entertainment and hospitality industries. Furthermore, Great Wolf Lodge prioritizes employee well-being by offering access to holistic wellness programs, flexible scheduling options, and comprehensive benefits packages.

Overall, the Entertainment Ambassador role presents an exciting career pathway for individuals passionate about children’s entertainment, customer service, and performing arts. It involves engaging with families in a fun, dynamic setting, collaborating with a diverse team of entertainment professionals, and continuously learning new skills through seasonal programming and ongoing training. Candidates who thrive in environments that promote creativity, interaction, and exceptional guest experiences will find this role both fulfilling and rewarding. Great Wolf Lodge values diversity and inclusion, encouraging applicants from all backgrounds to join their team and contribute to a welcoming and positive workplace culture where everyone’s uniqueness is celebrated.