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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $23.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
401(k) retirement savings plan
Excellent Training and Development opportunities
Exclusive discount and travel programs with Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary employee meals
Job Description
Four Seasons is a world-renowned luxury hospitality company that prides itself on delivering exceptional guest experiences through genuine care and a commitment to excellence. Powered by a diverse and passionate team, Four Seasons operates globally with an emphasis on creating a supportive and inclusive environment for both its employees and guests. The company is dedicated to fostering a world-class employee experience and a culture where individuals feel valued and motivated to grow. This has resulted in Four Seasons establishing itself as a benchmark for luxury and hospitality worldwide, known for attention to detail, personalized service, and innovative approaches to guest... Show More
Job Requirements
- Reading, writing and oral proficiency in the English language
- Prior front office operations experience
Job Qualifications
- Reading, writing and oral proficiency in the English language
- Prior front office operations experience
Job Duties
- Demonstrate a friendly, courteous, and professional demeanor towards owners and guests while assisting during their arrival and departure process
- Welcome and register guests, fulfill requests, and handle special instructions adhering to established credit policies and procedures
- Maintain thorough knowledge of the Residence Club amenities, services, hours of operation, key personnel, special events and activities, and local attractions
- Successfully complete room reservations while distinguishing between owner, renter, and exchanger bookings
- Assist owners with usage options such as split weeks, double usage, exchanges, or Four Seasons credit
- Maintain a balanced bank and reconcile all transactions at the close of the shift
- Handle several telephone calls at any given time
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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