Guest Event Expert (Banquet Server)

Marriott International is a globally renowned hospitality company recognized for its commitment to delivering exceptional guest experiences across various brands, including luxury portfolio JW Marriott. Within this portfolio, JW Marriott encompasses more than 100 distinguished properties located in gateway cities and iconic resort destinations worldwide. The company thrives on fostering a supportive and inclusive environment where associates are valued, empowered, and provided with opportunities for growth and development. Marriott International values diversity and inclusion, emphasizing equal opportunity employment without discrimination based on protected characteristics. Their commitment to high standards of hospitality reflects in their motto “Wonderful Hospitality. Always.” and the legacy of their founder, J. Willard Marriott.

The JW Marriott brand prides itself on creating an unparalleled work atmosphere, promoting camaraderie among a diverse employee base, and focusing on holistic well-being. JW Marriott believes strongly that happy associates lead to happy guests. Their associates are trusted to be confident, genuine, innovative, and intuitive, reflecting the brand’s luxury image and dedication to personalized guest services.

The position available at the JW Marriott, located at 4711 Best Rd, College Park, Georgia, is for a Guest Event Expert within the Food and Beverage & Culinary category. This is a full-time, non-management role that requires on-site presence and does not allow remote work. The Guest Event Experts are critical team members responsible for ensuring that events — banquets, meetings, and other special functions — are flawlessly executed from start to finish. Unlike typical service jobs that only focus on serving guests, this role emphasizes crafting memorable, unique experiences by engaging with guests proactively and efficiently.

Responsibilities for this role include setting up and breaking down event materials, transporting supplies, taking orders, and interacting warmly with guests. Guest Event Experts contribute to the entire lifecycle of the event, making each guest interaction feel more integrated into the experience rather than a mere transaction. Such duties require employees to be physically active, involving standing, walking, and moving objects weighing up to 50 pounds. The role demands adherence to a safe workplace, strict compliance with company policies and procedures, and maintaining a professional appearance and communication at all times.

The ideal candidate holds a high school diploma or GED equivalent and may have less than a year of related experience. No prior supervisory experience, licensing, or certifications are required, making this role accessible to those embarking on a career in hospitality and seeking a dynamic opportunity to build skills in event and guest services. The company encourages a positive, proactive approach and values the ability to work collaboratively in a fast-paced, guest-focused environment.

By joining JW Marriott as a Guest Event Expert, candidates are offered the chance to be part of a prestigious global team that is dedicated not only to guest satisfaction but also to personal and professional development. Marriott Hotels and JW Marriott specifically provide training, recognition, and support to help associates thrive and reach their potential in a luxury hospitality environment. The company culture supports growth, learning, and inclusivity — key ingredients for a rewarding career in the hospitality industry.