Marriott International, Inc logo

Guest Environment Expert

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $22.00
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Work Schedule

Flexible
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Benefits

weekly pay
Benefits after probation
Health Insurance
Dental Insurance
Paid Time Off
tip eligible
Employee Discounts

Job Description

Courtyard by Marriott, located in Cupertino, California, is part of Marriott International, a leading global hospitality company known for its commitment to delivering exceptional guest experiences and fostering a diverse and inclusive workplace. Courtyard by Marriott specifically caters to business travelers, providing a comfortable and convenient environment with tailored services to meet their unique needs. The hotel prides itself on creating memorable stays through cleanliness, professionalism, and attentive service. As a non-management, full-time Housekeeping & Laundry position, this role plays a critical part in maintaining the overall guest experience by ensuring all guest rooms and public areas are spotless and inviting, promoting comfort and satisfaction.

The Housekeeping Expert at Courtyard by Marriott is more than just a cleaner – they are a vital ambassador ensuring that each guest’s stay is seamless and enjoyable. Responsible for a variety of cleaning duties, such as preparing rooms, tidying public spaces, and replenishing cleaning supplies, the role requires proactive and flexible individuals eager to contribute to a positive hotel atmosphere. With a pay rate of $22.00 per hour and tip eligibility, the position offers competitive compensation along with benefits available after a 90-day probation. Ideal candidates have open availability and a willingness to accept flexible shifts, emphasizing the importance of adaptability in a dynamic hospitality environment.

This position offers an excellent opportunity for individuals who enjoy taking ownership in their work, engaging physically by standing, walking, and handling moderate lifting tasks up to 50 pounds. The environment supports continuous learning and growth, fostering a workplace where team members' contributions are valued as part of the hotel's commitment to outstanding guest services. Working with Courtyard means becoming part of a global Marriott International family dedicated to career development and inclusivity, ensuring employees are empowered and equipped to succeed in their roles. Employee benefits include health insurance, dental coverage, and paid time off, enhancing the overall employment package.

Joining Courtyard by Marriott in Cupertino means being part of a team that strives daily to exceed guest expectations by offering a clean, safe, and welcoming hotel environment. Employees are expected to maintain high standards of professionalism, including appropriate uniform adherence and respectful communication. Courtyard emphasizes equal employment opportunities and a discrimination-free workplace, encouraging applications from qualified individuals regardless of background, including those with criminal records as per federal, state, and local laws.

Job Requirements

  • High school diploma or equivalent
  • Experience preferred
  • Open availability and flexible shift preferred
  • Must be able to work full time
  • Ability to stand, walk, and perform physical tasks for long periods
  • Must comply with company uniform and appearance standards
  • Eligible to work in the United States

Job Qualifications

  • Previous housekeeping experience preferred
  • Ability to work flexible shifts including weekends and holidays
  • Strong attention to detail
  • Good communication skills
  • Ability to stand and walk for extended periods
  • Ability to handle physical labor including lifting objects up to 50 pounds
  • Basic understanding of cleaning products and equipment

Job Duties

  • Clean guest rooms thoroughly including making beds and replenishing supplies
  • Maintain cleanliness and order in public areas and guest corridors
  • Respond promptly and professionally to guest requests
  • Restock housekeeping carts with necessary materials
  • Follow all company guidelines and safety procedures
  • Handle physical tasks such as lifting and moving items up to 50 pounds
  • Ensure a professional appearance and communication at all times

Job Criteria

Experience

Mid Level (3-7 years)


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