Marriott International, Inc logo

Guest Environment Expert

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.87 - $18.60
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
workplace diversity

Job Description

Courtyard by Marriott Nashville Brentwood is a part of Marriott International, a globally recognized leader in the hospitality industry. Situated in Brentwood, Tennessee, this establishment is committed to delivering exceptional experiences tailored specifically to the needs of business travelers and other guests alike. Marriott International is renowned for its diverse portfolio of brands, each focused on providing world-class service and cultivating an inclusive work environment. Courtyard by Marriott emphasizes creating a welcoming and professional atmosphere not only for guests but also for its employees, encouraging career growth and personal development within a global team.

The Guest Environment Expert position at Courtyard by Marriott Nashville Brentwood is a pivotal role dedicated to maintaining the cleanliness and overall presentation of the hotel. This full-time, non-management role offers an hourly pay range of $17.87 to $18.60. The Guest Environment Expert goes beyond simply preparing a clean room or making beds; this role is about crafting a memorable and unique experience for every guest. Employees in this position are skilled in a broad range of housekeeping functions and are responsible for ensuring every area of the hotel meets the highest standards of quality and appearance.

The role entails being actively involved in tasks such as cleaning rooms and public spaces, stocking carts, fulfilling guest requests, and handling various maintenance duties. Guest Environment Experts must be highly energetic since the job requires standing, sitting, or walking for extended periods and performing physical activities such as moving, lifting, carrying, pushing, or pulling items weighing up to 50 pounds independently. The position demands a hands-on approach coupled with a strong attention to detail to maintain an impeccable environment that supports an excellent guest experience.

Marriott International values its employees' unique backgrounds and promotes an inclusive culture that embraces diversity and equal opportunity. The company emphasizes a safe workplace, adherence to policies, confidentiality, and professionalism in appearance and communication. Individuals in this role are empowered to take initiative within their workspaces while upholding the brand’s quality standards and commitment to service. Joining Courtyard by Marriott Nashville Brentwood means becoming part of a passionate team dedicated to delivering superior guest satisfaction while encouraging growth, learning, and having fun in the process.

This opportunity suits individuals who are self-motivated achievers passionate about hospitality, willing to work collaboratively as part of a small yet dynamic team. The organization's culture is supportive and geared toward continuous improvement, making it an ideal environment for those seeking a meaningful career in the hospitality industry. Through this position, employees contribute directly to creating an inviting atmosphere where guests can feel valued and comfortable throughout their stay, reflecting the spirit and standards of Marriott International globally.

Job Requirements

  • high school diploma or equivalent
  • previous experience in housekeeping or related field preferred
  • ability to lift and carry up to 50 pounds
  • ability to follow safety and sanitation guidelines
  • must be able to stand and walk for long periods
  • availability to work full-time
  • willingness to perform physical tasks as required

Job Qualifications

  • high school diploma or equivalent preferred
  • previous housekeeping or cleaning experience desirable
  • ability to stand, sit, or walk for extended periods
  • strong attention to detail and organizational skills
  • excellent communication and interpersonal skills
  • ability to work independently and as part of a team
  • commitment to delivering exceptional guest service

Job Duties

  • maintain cleanliness of guest rooms and public spaces
  • stock housekeeping carts with supplies
  • respond promptly to guest requests and needs
  • ensure safety and sanitation standards are met
  • follow company policies and procedures
  • uphold professional appearance and communication
  • perform physical tasks including lifting and moving items up to 50 pounds

Job Criteria

Experience

No experience required


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