Marriott International, Inc logo

Guest Environment Expert

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $26.90
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
diversity and inclusion programs

Job Description

Marriott Irvine Spectrum, located at 7905 Irvine Center Dr, Irvine, California, is part of the globally renowned Marriott International hospitality company. With a rich heritage of delivering exceptional guest experiences, Marriott International operates a diverse portfolio of hotel brands that span luxury, premium, and select service segments. The Marriott Irvine Spectrum hotel stands as a vibrant destination for business and leisure travelers, offering contemporary accommodations, upscale amenities, and impeccable service designed to create memorable stays. The hotel is ideally situated in a dynamic area of Irvine, California, known for its thriving business centers and diverse cultural attractions. As part of Marriott's commitment to excellence and inclusive employment practices, the Irvine Spectrum location fosters a welcoming environment that values diversity, collaboration, and professional growth among its associates.

The Guest Environment Expert role within the Housekeeping and Laundry category at Marriott Irvine Spectrum is a vital position focused on maintaining the cleanliness and aesthetic appeal throughout the entire hotel property. This full-time, non-management role offers a competitive pay rate of $26.90 per hour and is designed for individuals who bring a passion for hygiene standards, attention to detail, and dedication to creating an exceptional guest experience. Unlike standard housekeeping jobs, the Guest Environment Expert is empowered to proactively address the needs of the environment, managing a wide range of housekeeping functions that span from guest room cleaning and replenishing supplies to maintaining public spaces' appearance.

This position demands a hands-on approach, with responsibilities that include moving, lifting, and handling various objects up to 50 pounds without assistance, standing or walking for extended periods, and offering swift, courteous responses to guest requests. The role emphasizes not only physical endurance and skill but also adhering to company protocols to ensure safety, confidentiality, and professionalism. Maintaining the quality standards set by Marriott is paramount, as is embodying the company's commitment to fostering a respectful and inclusive workplace.

Marriott Irvine Spectrum's Guest Environment Experts are integral to the guest journey, helping to create a seamless and welcoming atmosphere that differentiates Marriott from its competitors. They sustain the brand promise of "Wonderful Hospitality. Always." by delivering thoughtful and meticulous housekeeping services that enhance guest satisfaction and loyalty. With a culture that champions associate well-being, diversity, and ongoing development, the hotel provides a supportive setting where associates can thrive and build rewarding careers in hospitality. Prospective team members can expect opportunities for training, recognition, and community involvement, all within a prestigious luxury brand environment that values the contributions of each individual.

Job Requirements

  • High school diploma or equivalent preferred
  • Prior housekeeping or related experience preferred
  • Ability to follow safety and hygiene protocols
  • Must be able to lift up to 50 pounds without assistance
  • Availability to work full-time shifts
  • Commitment to professional appearance and conduct

Job Qualifications

  • Previous housekeeping experience preferred
  • Ability to stand, sit, or walk for extended periods
  • Strong attention to detail
  • Good communication skills
  • Ability to work independently and as part of a team
  • Physically capable of lifting and moving objects up to 50 pounds

Job Duties

  • Maintain cleanliness and appearance of guest rooms
  • Stock housekeeping carts
  • Clean public spaces
  • Respond promptly to guest requests
  • Follow safety policies and procedures
  • Maintain professional uniform and personal appearance
  • Lift and move objects up to 50 pounds without assistance

Job Criteria

Experience

No experience required


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