Marriott International, Inc logo

Guest Environment Expert

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $20.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Employee assistance program

Job Description

Courtyard by Marriott Anaheim Buena Park is part of Marriott International, a globally recognized leader in the hospitality industry known for its commitment to quality, customer service, and employee development. Located in Buena Park, California, this hotel offers a welcoming and comfortable environment tailored specifically to the needs of business travelers. With a focus on providing a seamless and memorable guest experience, Courtyard by Marriott promotes a culture of inclusivity, diversity, and continuous improvement, making it an ideal workplace for individuals passionate about hospitality. Marriott International embraces equal opportunity employment and values the unique contributions of every team member, ensuring a supportive and dynamic workplace where all associates can thrive regardless of background or personal characteristics.

The Housekeeping and Laundry team at Courtyard by Marriott Anaheim Buena Park plays a vital role in maintaining the hotel's standards of cleanliness and guest satisfaction. The position is a full-time, non-management role with a competitive pay rate of $20.00 per hour. Housekeeping team members, referred to as Guest Environment Experts, are entrusted with a variety of responsibilities that extend beyond cleaning guest rooms and linens. These professionals are empowered to take initiative and respond promptly to guest needs, ensuring that every area of the hotel—from guest rooms to public spaces—reflects a high standard of cleanliness and order.

This role requires individuals to be proactive, versatile, and physically active, as it involves standing, walking, sitting for extended periods, and handling objects weighing up to 50 pounds. Guest Environment Experts perform duties such as addressing guest requests, replenishing cleaning carts, and executing various cleaning tasks diligently to contribute to an outstanding overall guest experience. Furthermore, maintaining company policies, safety procedures, quality standards, and professional appearance is essential to this role. Courtyard by Marriott seeks team members who are motivated, detail-oriented, and committed to upholding the brand’s reputation.

Joining the Courtyard team means becoming part of a small but ambitious group that values learning, growth, and having fun at work. Associates are encouraged to embrace their potential, enhance their skills, and contribute positively to the guest experience. The inclusive culture of Marriott International further enhances this opportunity, as it supports associates through continuous training, career advancement possibilities, and a global network of hospitality professionals. Working at Courtyard by Marriott Anaheim Buena Park allows individuals to make a tangible impact in guests' lives while developing their careers within one of the world's most respected hotel brands.

Job Requirements

  • high school diploma or equivalent
  • ability to stand, walk, and sit for long periods
  • physical ability to lift and move objects up to 50 pounds
  • willingness to work full-time
  • ability to follow safety procedures
  • strong work ethic
  • reliable and punctual

Job Qualifications

  • high school diploma or equivalent
  • previous housekeeping or cleaning experience preferred
  • ability to stand, walk, and sit for extended periods
  • strong attention to detail
  • good communication skills
  • ability to work in a team environment
  • physical ability to lift and move objects up to 50 pounds

Job Duties

  • maintaining cleanliness of guest rooms and public areas
  • responding promptly to guest requests and inquiries
  • replenishing cleaning supplies and carts
  • adhering to safety and hygiene standards
  • lifting and moving objects up to 50 pounds
  • following company procedures and maintaining confidentiality
  • ensuring professional appearance and communication

Job Criteria

Experience

Entry Level (1-2 years)


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