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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.75 - $21.75
Work Schedule
Flexible
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
overtime pay
Job Description
Ulta Beauty is the largest North American beauty retailer and a premier destination for cosmetics, fragrance, skin care products, hair care products, and salon services. With more than 25,000 products from approximately 500 well-known and emerging beauty brands, including its own private label, Ulta Beauty offers a vast selection to meet diverse beauty needs. The company operates both physical stores and an online platform, ensuring broad access to beauty products and services for customers. Each store features a full-service salon providing hair, skin, brow, and makeup services, helping Ulta Beauty stand out as a leader in the beauty services industry.... Show More
Job Requirements
- High school diploma is preferred
- Minimum of 1 year relevant work experience or equivalent combination
- Proficient with Point of Sale system and other basic technology
- Strong sales and product knowledge
- Excellent communication skills
- Ability to handle customer relations and build strong relationships
- Capable of troubleshooting problems
- Ability to work independently and support team efforts
- Flexible to work days, evenings, weekends, and holidays
- Ability to stand, bend, push, pull, crouch, reach, stoop, twist, and lift/move up to 10 lbs continuously during shift
- Frequent use of computer and telephonic devices
- Commitment to company policies and safety standards
Job Qualifications
- High school diploma is preferred
- 1 year of relevant work experience or equivalent combination of education and experience
- Proficient with technology such as Point of Sale systems, Apple devices, and Services Booking System
- Demonstrated competency in sales, products, and service
- Ability to build and maintain strong customer relationships
- Strong communication skills
- Ability to troubleshoot
- Ability to work independently and collaboratively as part of a team
Job Duties
- Contribute to meeting or exceeding store goals related to retail and service sales, guest loyalty, retail shrink, and omni-channel sales
- Provide exceptional guest service by acknowledging guests in salon, haircare, and skincare areas and offering friendly, prompt, and courteous service
- Handle sales, refunds, and exchanges courteously
- Support services team by answering salon phone calls, resolving guest concerns, managing booking system and traffic flow, suggesting add-on services
- Promote current promotions and events, confidently inviting guests to try services and recommending products
- Assist service providers with appointment pages, rebooking, and new guest acquisition
- Book appointments and support execution of services and in-store events
- Stay informed about industry trends, products, and services to better serve guests
- Maintain prompt and regular attendance
- Contribute to an inclusive environment supporting teammates and guests
- Collaborate with team to create awareness of stylists’ personal goals
- Develop guest relationships through personal interactions and retail/service recommendations
- Identify guests’ needs by observing consultations and ensuring comprehensive service experience
- Partner with managers, associates, and therapists to enhance the guest experience
- Share benefits of guest loyalty program and app with guests
- Attend mandatory training and meetings for professional development
- Ensure compliance with company policies, procedures, and standards
- Adhere to dress code
- Support safety, sanitation, and infection control procedures per state guidelines
- Advise on scheduling adjustments to maximize results
- Communicate supply needs to ensure guest readiness
- Maintain store cleanliness and operational standards
- Follow loss prevention practices
- Perform other operational tasks as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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