Guest Attendant

Hotel Management & Consulting, Inc. is a well-established hospitality management company specializing in the efficient and professional operation of hotels. With a commitment to delivering exceptional guest experiences, the company operates with a small but highly skilled team of hospitality professionals dedicated to upholding the highest standards of service and comfort. Located in San Bernardino, CA, Everhome Suites is one of the properties managed by Hotel Management & Consulting and is known for its welcoming atmosphere and attentive guest care. The company’s culture emphasizes a performance-based environment where hard work is acknowledged and balanced with respect for employees' personal lives, fostering a supportive and rewarding workplace.

The Guest Attendant position at Everhome Suites is a vital role responsible for representing the hotel's brand and ensuring guests receive an unparalleled level of service from the moment they arrive. Serving as the property's first point of contact, the Guest Attendant welcomes guests, manages front office operations, and facilitates smooth check-ins, check-outs, and reservations. This role requires a professional attitude, problem-solving skills, and a genuine passion for hospitality to make each guest’s stay comfortable and enjoyable. Additionally, the Guest Attendant will be engaged in various tasks such as performing laundry duties, maintaining cleanliness in the public areas, assisting in sales and marketing efforts to increase occupancy, and upholding security protocols and emergency procedures.

The position offers a competitive hourly wage between $16.75 and $18.75, which is dependent on prior experience. Full-time employees become eligible for a comprehensive benefits package that includes medical, dental, and vision coverage as well as paid time off. The company also provides access to DailyPay, offering flexible pay options so employees can access their earnings as needed, alongside an Employee Assistance Program to support personal and work-related concerns. Opportunities for career advancement are actively encouraged within the company for those who demonstrate dedication, professionalism, and a strong work ethic.

As a guest-facing role, the Guest Attendant must balance multiple responsibilities while maintaining a positive and welcoming demeanor to ensure guest satisfaction. This dynamic position offers the chance to advance within a company that values meritocracy and fosters professional growth. If you are passionate about hospitality, possess excellent communication and organizational skills, and thrive in a team-centered environment, this position at Everhome Suites provides an excellent opportunity to develop your career in hotel operations.