Logan's Roadhouse logo

Guest Assistant G/A

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $8.75 - $12.75
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs

Job Description

Logans Roadhouse is a well-established restaurant chain known for its warm hospitality, hearty American cuisine, and a welcoming dining environment. With its roots in the traditional roadhouse style, the company prides itself on offering guests not only delicious food but also an exceptional dining experience marked by attentive service and a friendly atmosphere. As a popular destination for families, friends, and individuals seeking comfort food and an engaging environment, Logans Roadhouse emphasizes teamwork, customer satisfaction, and operational excellence in all of its locations.

The Busser position at Logans Roadhouse is a vital role that ensures the smooth flow of dining service by maintaining cleanliness and readiness of the dining area. This full-time or part-time role involves responsibilities such as clearing and resetting tables, assisting servers by refilling beverages, and making sure the restaurant’s inventory of napkins, silverware, and condiments is well-stocked and organized. A Busser contributes directly to the quality of the guests’ experience by keeping the environment clean, orderly, and comfortable throughout their visit. The role requires physical stamina along with a positive attitude and the ability to work in a fast-paced, high-volume restaurant setting.

As a Busser, you will be the backbone behind the scenes, working closely with servers and kitchen staff to uphold Logans Roadhouse’s standards of service excellence. Your duties will include ensuring all tables are cleared promptly after guests leave, sanitizing surfaces, replenishing utensils and condiments, and assisting with general cleaning duties such as wiping menus and restocking beverage stations. Besides these duties, you will also be responsible for performing regular restroom checks to maintain cleanliness and uphold the establishment’s hygiene standards. The role requires good sensory abilities such as clear vision and a keen sense of hearing and touch to perform effectively and safely in a busy restaurant environment.

The Busser position at Logans Roadhouse offers a great opportunity for individuals looking to start or continue a career in the hospitality industry, particularly those who thrive in dynamic, guest-focused environments. Candidates with prior restaurant experience will find this role a good fit, but training is provided to ensure all staff meet the company’s operational and safety standards. Key certifications in food handling and alcohol dispensing, along with meeting the company’s appearance standards, are required to maintain the high level of professionalism expected by Logans Roadhouse. This position is ideal for someone who enjoys teamwork, has a strong work ethic, and is committed to creating memorable dining experiences for guests.

Job Requirements

  • High school diploma or equivalent preferred
  • Prior restaurant experience is a plus
  • Ability to manage fast-paced, high-volume shifts while providing excellent guest service
  • Successful completion of hourly position validations, including company-required training in safety, systems, and menu
  • Adheres to Logans Roadhouse appearance standards
  • Must possess proper food handler and alcohol dispensing certifications

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior restaurant experience is a plus
  • Ability to manage fast-paced, high-volume shifts while providing excellent guest service
  • Successful completion of hourly position validations, including company-required training in safety, systems, and menu
  • Adheres to Logans Roadhouse appearance standards
  • Must possess proper food handler and alcohol dispensing certifications

Job Duties

  • Ensuring that tables are cleared, cleaned, and reset between seatings
  • Serving food and refilling beverages as required
  • Place tableware and condiments on tables
  • Assisting with the cleaning and processing of dirty dishes and silverware
  • Ensuring that the menus, crockery, and cutlery are cleaned and replenished between tables
  • Managing the inventory of napkins, straws, salt, pepper, and other table condiments and supplies
  • Reporting any damage, shortages and complaints to the manager
  • Moving tables, chairs and furniture to accommodate customers as needed
  • Tidying the restaurant after service and ensuring that it is prepped for the following service
  • Executes restroom checks as needed/required

Job Criteria

Experience

Entry Level (1-2 years)


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