Logan's Roadhouse logo

Guest Assistant G/A

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $10.50 - $15.25
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
flexible scheduling
Training and Development
Retirement Plan
employee recognition programs

Job Description

Logans Roadhouse is a well-established American restaurant chain known for its warm, rustic atmosphere and a menu that features hearty American classics. Renowned for delivering a pleasant and accommodating dining experience, Logans Roadhouse prides itself on consistent quality service and a friendly environment that caters to a wide range of guests, from casual diners to families and groups. As part of its commitment to excellence, the restaurant continually seeks team members who are passionate about hospitality and who can contribute to upholding the brand’s standards of service and guest satisfaction.

The Busser position at Logans Roadhouse is a crucial role tasked with maintaining the cleanliness and readiness of the dining area, ensuring all tables are promptly cleared, sanitized, and reset for incoming guests. This role supports the serving staff by providing clean silverware, napkins, plates, and beverages, thus playing a key part in the smooth operation of the restaurant. The Busser acts behind the scenes to elevate the overall dining experience, making sure guests are met with spotless tables and attentive service from the moment they are seated until they leave.

As a Busser at Logans Roadhouse, the individual will be responsible for several core duties, including clearing and resetting tables quickly and efficiently between seatings, replenishing table settings such as cutlery and condiments, and assisting with serving food and refilling beverages when needed. The position also involves managing inventory of table supplies, keeping track of napkins, straws, salt, pepper, and other essentials to avoid shortages during busy service times.

Moreover, the Busser helps maintain the overall cleanliness of the restaurant, including assisting with dishwashing duties and performing regular restroom checks to meet hygiene standards. This role requires a keen eye for detail, good physical stamina due to the demands of the job, and a collaborative spirit to support team members and contribute to a positive work environment. Logans Roadhouse seeks candidates who can thrive in fast-paced, high-volume settings while maintaining a high level of guest service and adhering strictly to appearance standards and food safety certifications.

This position is ideal for those looking to gain valuable experience in the hospitality industry or for individuals who enjoy a dynamic work environment with opportunities for growth. It demands a mix of interpersonal skills and physical ability, making it an engaging role where every day presents new challenges and rewards. The Busser position at Logans Roadhouse embodies the teamwork and attention to detail essential for the restaurant's renowned guest satisfaction levels.

Job Requirements

  • High school diploma or equivalent preferred
  • Prior restaurant experience is a plus
  • Ability to manage fast-paced, high-volume shifts while providing excellent guest service
  • Successful completion of hourly position validations including company-required training
  • Adheres to Logans Roadhouse appearance standards
  • Must possess proper food handler and alcohol dispensing certifications

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior restaurant experience is a plus
  • Ability to manage fast-paced, high-volume shifts
  • Successful completion of company-required training including safety, systems, and menu
  • Adheres to Logans Roadhouse appearance standards
  • Possession of proper food handler and alcohol dispensing certifications

Job Duties

  • Clearing, cleaning, and resetting tables between seatings
  • Serving food and refilling beverages as required
  • Placing tableware and condiments on tables
  • Assisting with cleaning and processing dirty dishes and silverware
  • Ensuring menus, crockery, and cutlery are cleaned and replenished
  • Managing inventory of napkins, straws, salt, pepper, and other condiments
  • Reporting damage, shortages, and complaints to the manager
  • Moving tables, chairs, and furniture as needed
  • Tidying the restaurant after service and prepping for the next service
  • Performing restroom checks as needed

Job Criteria

Experience

Entry Level (1-2 years)


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