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Guest Arrival Expert

Job Overview

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Compensation

Hourly
Exact $16.48
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Employee Discounts
wellness programs

Job Description

Marriott International is a leading global hospitality company known for its dedication to providing exceptional guest experiences across its diverse portfolio of brands. Among its standout luxury brands is JW Marriott, which features more than 100 properties in prestigious gateway cities and distinctive resort locations worldwide. JW Marriott is committed to fostering a work culture where associates feel valued, supported, and empowered to bring their best selves to work. The company believes that happy associates lead to happy guests, creating a cycle of excellence that results in memorable stays for all visitors. JW Marriott blends a rich legacy of hospitality... Show More

Job Requirements

  • high school diploma or g.e.d. equivalent
  • no prior related work experience required
  • no supervisory experience required
  • ability to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, pull objects weighing up to 50 pounds unassisted and over 75 pounds with assistance
  • adherence to company policies and procedures
  • commitment to maintaining confidentiality and professionalism

Job Qualifications

  • high school diploma or g.e.d. equivalent
  • strong interpersonal and communication skills
  • customer service orientation
  • ability to stand and walk for extended periods
  • basic knowledge of hospitality operations
  • willingness to assist with physical tasks
  • ability to handle multiple tasks simultaneously

Job Duties

  • greet and welcome guests upon arrival
  • assist guests with check-in and check-out procedures
  • handle guest inquiries and resolve complaints promptly
  • provide information about hotel amenities and local attractions
  • manage luggage handling and transportation coordination
  • complete operational paperwork and reports accurately
  • ensure compliance with safety and quality standards

Job Criteria

Experience

No experience required


Job Location

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