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Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2468)

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $18.25
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and development opportunities
flexible scheduling

Job Description

Target is a leading retailer known for its commitment to providing quality products and a memorable shopping experience for families across the United States. Known for its distinct culture and strong values, Target operates over 1,900 stores nationwide, delivering a seamless blend of physical and digital shopping experiences. The company emphasizes inclusivity, customer-centric service, and community engagement, creating an environment where team members and guests alike feel valued and respected. Working at Target means being part of a brand that strives to make everyday life better and more joyful for all families. The company offers a supportive workplace culture that encourages growth, development, and meaningful career opportunities, supporting employees with robust training programs and a focus on empowering individuals to build skills and advance professionally.

The Guest Advocate role at Target is essential in bringing the company's vision to life by directly engaging with guests to enhance their shopping experience. This position focuses on delivering exceptional service, fostering guest loyalty, and supporting both in-store and digital solutions that streamline and enrich the guest journey. As a Guest Advocate, you will be at the forefront of the guest experience, greeting and assisting customers, helping with loyalty enrollment, answering questions about promotions, and ensuring a clean and welcoming store environment. The role demands a blend of effective communication, problem-solving, and adaptability in a fast-paced, active setting where teamwork and flexibility are vital. This is an hourly position starting at $18.25 per hour, offering you the chance to develop valuable skills in customer service, retail operations, and technology usage within a leading retail organization.

Throughout the workday, a Guest Advocate performs diverse responsibilities, including engaging guests in a welcoming manner, efficiently managing checkout tasks, promoting Target's digital app features, and supporting online order pick-up and Drive Up services. The position requires maintaining compliance with safety and ethical standards and adapting to the physical demands of retail work, such as lifting merchandise and remaining mobile during shifts. Team members are supported through thorough training designed to equip them with the knowledge and tools needed to excel in the role. The dynamic nature of the job ensures no two days are alike, making it a rewarding opportunity for individuals who enjoy interactive roles and thrive in a lively retail environment.

Job Requirements

  • able to work flexible schedules including nights, weekends, and holidays
  • reliable and punctual
  • capable of frequent lifting up to 44 pounds
  • attentive to detail and able to multitask
  • ability to remain mobile for the entire shift
  • willingness to learn and adapt to new processes
  • commitment to ethical conduct and safety compliance

Job Qualifications

  • high school diploma or equivalent
  • prior experience in customer service preferred
  • excellent communication and interpersonal skills
  • ability to operate technology equipment such as handheld scanners
  • strong problem-solving skills
  • ability to work independently and in a team
  • adaptable to fast-paced and physically demanding environments

Job Duties

  • greet guests and provide a welcoming shopping experience
  • assist guests to solve specific needs and answer questions
  • promote current promotions, store activities, and events
  • be knowledgeable about store tools, products, and services
  • scan and bag guest items efficiently and accurately
  • support order pick-up, drive-up services, and process returns
  • maintain a clean, organized, and safe work area

Job Criteria

Experience

Entry Level (1-2 years)


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