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Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2251)

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.50 - $1.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Education Assistance
Retirement Plan
Team member discount

Job Description

Target is a Fortune 50 company and one of America's leading retailers, recognized worldwide for its iconic brand and commitment to customer satisfaction. With a team of over 400,000 members globally, Target stands as a vibrant, inclusive, and community-focused organization that prioritizes not only the quality of the merchandise it offers but also the relationships it builds with its employees and customers. The company invests heavily in the places where people live, work, and shop, demonstrating a deep commitment to the welfare of its communities. Target fosters a collaborative culture where every team member's contribution is valued, and where talent... Show More

Job Requirements

  • high school diploma or equivalent
  • experience in retail or customer service preferred
  • strong communication skills
  • ability to work flexible hours including nights, weekends, and holidays
  • ability to stand and remain mobile for the duration of shifts
  • capacity to handle merchandise efficiently and safely, including lifting items up to 44 pounds
  • accurate cash register operation and cash handling
  • commitment to ethical conduct and safety compliance
  • reliable and prompt attendance

Job Qualifications

  • communicating effectively using positive language and attentiveness to guest needs
  • having a welcoming and helpful attitude toward guests and team members
  • paying attention to detail while multitasking
  • willing to educate guests and engage around products and services
  • ability to use multiple frequency devices, handheld scanners, and other technology equipment
  • able to work independently and with a team
  • capable of remaining focused and composed in a fast-paced environment and completing tasks within established timeframes

Job Duties

  • demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
  • create a welcoming experience by authentically greeting all guests
  • observe to quickly understand whether a guest needs assistance or wants to interact
  • engage with guests in a genuine way, including asking questions to better understand their specific needs
  • be knowledgeable about the tools, products, and services available in the store to solve issues and improve guest experience
  • thank guests genuinely and let them know they are appreciated
  • scan and bag all guest items efficiently and accurately while following food safety standards and company best practices
  • work efficiently to minimize guest wait time while maintaining accuracy and quality
  • promote current and upcoming brand launches, store activities and events
  • explain the benefits of loyalty programs and assist guests with applications or sign-up
  • educate guests on using Wallet and other features within the Target App
  • guide guests in enrolling, activating, and using fulfillment services
  • process returns following register prompts and company policies, partnering with leaders when needed
  • assist in de-escalating negative situations while following policies and procedures
  • provide easy and accurate service to Order Pick Up, Drive Up, and Registry guests
  • maintain a clean and clutter-free work area
  • stock supplies during store hours while being available to guests
  • demonstrate a culture of ethical conduct, safety, and compliance
  • work safely to benefit oneself and others, identifying and correcting hazards
  • support guest services including compliance with laws for adult beverage sales
  • perform other duties based on business needs

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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