Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2251)

Pleasant Prairie, WI, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Exact $16.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

retirement savings plan

Paid training

Career development opportunities

Job Description

Target is a Fortune 50 company and one of America's leading retailers with over 400,000 team members worldwide. Known for its iconic brand, Target is dedicated to providing an exceptional shopping experience while caring deeply for the communities it serves. The company values inclusivity, innovation, and growth, investing in the places where employees and customers live, work, and play. Target prioritizes relationship-building and talent development by creating numerous growth opportunities and fostering a collaborative team environment. Its core purpose drives how it operates, aiming to care, grow, and succeed together.

The role of a Guest Advocate at Targ... Show More

Job Requirements

High school diploma or equivalent
ability to communicate effectively with guests and team members
experience handling cash register operations is preferred
capability to work in varying temperature and humidity conditions
ability to lift or move merchandise up to 44 pounds occasionally and up to 10 pounds frequently
flexible availability including nights, weekends, and holidays
reliable and prompt attendance
ability to remain mobile for the duration of scheduled shifts

Job Qualifications

Effective communication skills including the use of positive language
welcoming and helpful attitude toward guests and team members
attention to detail while multitasking
willingness to educate guests and promote products and services
ability to operate handheld scanners and other technology devices
capability to work both independently and as part of a team
ability to remain focused and composed in a fast-paced environment
excellent guest interaction skills
problem-solving abilities
ability to adapt to different guests and situations

Job Duties

Demonstrate a service culture that prioritizes guest experience by delivering the service standard
create a welcoming experience by authentically greeting all guests
observe and understand guest needs and tailor interactions accordingly
engage with guests in a genuine way, asking questions to understand their specific needs
be knowledgeable about tools, products, and services to solve guest issues and improve their experience
scan and bag guest items efficiently, accurately, and in compliance with food safety standards
work efficiently to minimize guest wait time while maintaining service, accuracy, and quality
make guests aware of current and upcoming brand launches, store activities, and events
promote and assist with Target loyalty programs and app features
manage fulfillment services enrollment and usage guidance
attempt returns following company policy and partner with leaders to resolve issues
de-escalate negative situations to recover the guest experience
deliver service to order pick-up, Drive Up, and Registry guests
maintain a clean and clutter-free work area
stock supplies during store hours while remaining available for guests
demonstrate ethical conduct, safety, and compliance
work safely to identify and correct hazards
support guest services including compliance with beverage laws
perform other duties as business needs arise

Job Location

You may be also interested in: