Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1034)
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Tuition Reimbursement
Job Description
Target Corporation is a leading American retail giant known for its commitment to quality, value, and exceptional customer experience. Operating as one of the largest discount retailers in the United States, Target offers a wide range of products including clothing, electronics, groceries, home goods, and more. With a strong presence both in-store and online, Target is dedicated to making shopping enjoyable and convenient for all guests. The company is celebrated for its inclusive workforce, competitive wages, and career development opportunities, fostering a culture of respect, innovation, and community engagement.
Joining Target means becoming part of a dynamic environment where teamwork, guest satisfaction, and continuous learning are prioritized. The company champions diversity and inclusion, ensuring all team members have meaningful experiences that contribute to their personal and professional growth.
The Guest Advocate role at Target is a vital position focused on delivering an exceptional shopping experience through outstanding service and engagement. Starting at a competitive hourly rate of $17.00 USD per hour, this full-time or part-time position is designed for individuals who thrive in fast-paced retail settings and enjoy helping others. The Guest Advocate acts as the face of the company by welcoming guests, assisting with their needs, and promoting Target's products and loyalty programs.
This role requires excellent communication skills, adaptability, and a proactive approach to problem-solving to resolve guest concerns effectively. Daily responsibilities include greeting guests warmly, ensuring efficient checkout processes, providing information about store promotions and services like Order Pick-Up and Drive Up, and maintaining a clean and safe work environment. Guest Advocates are also empowered to use technology such as handheld scanners and communicate via multiple devices to streamline operations.
Target provides comprehensive training to equip new team members with the necessary skills to excel. The position offers a unique mix of customer service, sales engagement, and operational duties, making it an excellent opportunity to build valuable retail experience. Flexibility in scheduling is important, as shifts may include nights, weekends, holidays, and other peak times.
Moreover, Target places a strong emphasis on safety, ethical conduct, and compliance with all relevant laws and company policies. Team members are expected to handle all responsibilities efficiently while supporting a positive culture that prioritizes guest satisfaction and fosters team collaboration. By joining Target as a Guest Advocate, individuals will not only contribute to a welcoming and supportive retail environment but also gain skills that serve as a foundation for career advancement within the company or in the broader retail industry.
Joining Target means becoming part of a dynamic environment where teamwork, guest satisfaction, and continuous learning are prioritized. The company champions diversity and inclusion, ensuring all team members have meaningful experiences that contribute to their personal and professional growth.
The Guest Advocate role at Target is a vital position focused on delivering an exceptional shopping experience through outstanding service and engagement. Starting at a competitive hourly rate of $17.00 USD per hour, this full-time or part-time position is designed for individuals who thrive in fast-paced retail settings and enjoy helping others. The Guest Advocate acts as the face of the company by welcoming guests, assisting with their needs, and promoting Target's products and loyalty programs.
This role requires excellent communication skills, adaptability, and a proactive approach to problem-solving to resolve guest concerns effectively. Daily responsibilities include greeting guests warmly, ensuring efficient checkout processes, providing information about store promotions and services like Order Pick-Up and Drive Up, and maintaining a clean and safe work environment. Guest Advocates are also empowered to use technology such as handheld scanners and communicate via multiple devices to streamline operations.
Target provides comprehensive training to equip new team members with the necessary skills to excel. The position offers a unique mix of customer service, sales engagement, and operational duties, making it an excellent opportunity to build valuable retail experience. Flexibility in scheduling is important, as shifts may include nights, weekends, holidays, and other peak times.
Moreover, Target places a strong emphasis on safety, ethical conduct, and compliance with all relevant laws and company policies. Team members are expected to handle all responsibilities efficiently while supporting a positive culture that prioritizes guest satisfaction and fosters team collaboration. By joining Target as a Guest Advocate, individuals will not only contribute to a welcoming and supportive retail environment but also gain skills that serve as a foundation for career advancement within the company or in the broader retail industry.
Job Requirements
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Ability to stand and remain mobile for extended periods during a shift
- Capability to lift or move product up to 44 pounds occasionally without assistance
- Strong interpersonal and problem-solving skills
- Ability to handle checkout operations and transactions accurately
- Willingness to work a flexible schedule including nights, weekends and holidays
- Compliance with safety policies and procedures
- Legally authorized to work in the country
- Physical ability to work in varying temperatures and conditions including outdoor or Drive-Up environments
Job Qualifications
- Effective communication skills including using positive language and attentiveness to guests needs
- Welcoming and helpful attitude toward guests and other team members
- Attention to detail while prioritizing tasks
- Willingness to educate guests and engage around products and services
- Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed
- Capability to work both independently and with a team
- Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- Reliable and prompt attendance
- Flexible to work nights, weekends, holidays, and peak shopping periods
Job Duties
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- Create a welcoming experience by greeting guests as you are completing your daily tasks
- When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs
- Make the guest aware of current promos, store activities and events
- Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
- Thank guests and let them know we are happy they chose to shop at Target
- Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed
- Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy
- Understand and show guests how to use the features and offerings within the Target App including Wallet
- Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features
- Attempt every return and follow register prompts
- partner with immediate Leaders as needed to help solve for the guest while following Target's policies and procedures
- Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal
- Stock supplies during store open hours while being available for the guest
- Demonstrate a culture of ethical conduct, safety and compliance
- Work in a safe manner at all times
- comply with all safety policies, best practices, and training
- report hazards and correct where possible
- Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
- All other duties based on business needs
Job Criteria
Experience
No experience required
Job Location
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