Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0769)

Target is a renowned retail corporation that focuses on delivering an exceptional shopping experience for individuals and families across the United States. Known for its commitment to quality, customer service, and community engagement, Target operates an extensive network of stores offering a wide range of products from apparel and home goods to groceries and electronics. The company’s culture is rooted in core values that emphasize inclusivity, innovation, and a dedication to making everyday life easier and more enjoyable for guests and team members alike. As a prominent leader in the retail industry, Target values its employees and fosters a collaborative and dynamic working environment where individuals can grow professionally while contributing meaningfully to the company’s goals.

At Target, the position of Guest Advocate plays a vital role in shaping the customer experience within the store. This role is hourly with a starting pay rate of $15.00 USD, reflecting the company's commitment to competitive compensation. A Guest Advocate is an advocate for guest service excellence and engagement, tasked with welcoming guests, exceeding their expectations through attentive interactions, and supporting both in-store and digital service capabilities. This role requires adapting to various guest needs and situations, promoting Target’s loyalty programs, and ensuring cleanliness and organization within key service areas such as checklanes, gift registry, and pickup zones. This position offers the opportunity to develop valuable skills including communication, problem-solving, and customer service, making it well-suited for individuals seeking a flexible and interactive retail role.

As a Guest Advocate, no two days are alike. Typical responsibilities include greeting guests warmly, assisting with their specific needs, informing them about current promotions and store events, and scanning and bagging items efficiently while complying with food safety and company standards. The role also involves educating guests on Target’s app features like Wallet, supporting order pickup and drive-up services, managing returns with a problem-solving mindset, and keeping the workspace tidy and well-stocked. Target emphasizes a culture of safety, ethical conduct, and compliance, and expects team members to work efficiently and collaboratively while maintaining high standards of guest service. Candidates who enjoy fast-paced environments and thrive with teamwork and flexible shifts will find this role rewarding.

Target equips its Guest Advocates with comprehensive training programs to build their skills and confidence, ensuring they’re prepared to meet the dynamic needs of the store. This role is an excellent entry point for those interested in retail careers or aspiring to grow within the company. Key attributes for success in this position include effective communication, a welcoming demeanor, attention to detail, and the ability to operate technology such as handheld scanners and multiple-frequency devices. Physical adaptability and the willingness to work flexible schedules—including nights, weekends, holidays, and peak shopping times—are essential. Above all, Target values team members who are dedicated, approachable, and enthusiastic about providing memorable guest experiences that drive loyalty and satisfaction.