Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0623)
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $15.50 - $23.25
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Job Description
Target is a renowned retail corporation dedicated to helping families discover the joy of everyday life. Established as a leading big-box department store, Target offers a wide range of products including apparel, electronics, groceries, home goods, and more. The company prides itself on its commitment to providing excellent customer service, a diverse product assortment, and a seamless shopping experience both in-store and online. Target’s culture emphasizes teamwork, inclusivity, and community engagement, making it a vibrant workplace for team members to grow, learn, and contribute positively. With a strong emphasis on values and an innovative approach to retail, Target continuously seeks to improve its guest experience through technology-driven services such as its mobile app, online ordering, and convenient pick-up and drive-up options.
The role of Guest Advocate at Target is a vital part of the store experience, offering team members the opportunity to engage directly with guests and play a significant role in delivering excellent service. As a Guest Advocate, you will be the friendly face that welcomes and assists guests, ensuring their shopping experience is smooth, enjoyable, and memorable. The position pays a starting hourly rate of $15.50 USD, with a potential pay range extending up to $23.25 USD per hour, reflecting the value Target places on quality service and team member contributions.
In this role, you will help connect guests with Target’s wide array of products, services, and digital features. This includes educating guests about exclusive promotions, loyalty programs, and store activities designed to enhance their shopping convenience and savings. You will also support in-store and digital services, such as order pick-up, drive-up, returns, and gift registry. By blending problem solving and decision making skills, you will be empowered to resolve guest concerns effectively and adapt to a variety of guest interactions.
This position provides an excellent training program for new team members, fostering skill development in communication, customer engagement, and multitasking within a fast-paced retail environment. Success in this role requires enthusiasm for helping others, a detail-oriented mindset, and the ability to work collaboratively with team members. Flexibility in scheduling, including availability for nights, weekends, holidays, and peak shopping times, is essential.
Joining Target as a Guest Advocate means joining a company that values its team members and is committed to their career growth and well-being. The collaborative and energetic environment encourages team members to thrive while maintaining a culture of ethical conduct, safety, and compliance. With a variety of roles and advancement opportunities available, this position can serve as a solid foundation for a rewarding career in retail and customer service.
The role of Guest Advocate at Target is a vital part of the store experience, offering team members the opportunity to engage directly with guests and play a significant role in delivering excellent service. As a Guest Advocate, you will be the friendly face that welcomes and assists guests, ensuring their shopping experience is smooth, enjoyable, and memorable. The position pays a starting hourly rate of $15.50 USD, with a potential pay range extending up to $23.25 USD per hour, reflecting the value Target places on quality service and team member contributions.
In this role, you will help connect guests with Target’s wide array of products, services, and digital features. This includes educating guests about exclusive promotions, loyalty programs, and store activities designed to enhance their shopping convenience and savings. You will also support in-store and digital services, such as order pick-up, drive-up, returns, and gift registry. By blending problem solving and decision making skills, you will be empowered to resolve guest concerns effectively and adapt to a variety of guest interactions.
This position provides an excellent training program for new team members, fostering skill development in communication, customer engagement, and multitasking within a fast-paced retail environment. Success in this role requires enthusiasm for helping others, a detail-oriented mindset, and the ability to work collaboratively with team members. Flexibility in scheduling, including availability for nights, weekends, holidays, and peak shopping times, is essential.
Joining Target as a Guest Advocate means joining a company that values its team members and is committed to their career growth and well-being. The collaborative and energetic environment encourages team members to thrive while maintaining a culture of ethical conduct, safety, and compliance. With a variety of roles and advancement opportunities available, this position can serve as a solid foundation for a rewarding career in retail and customer service.
Job Requirements
- High school diploma or equivalent
- ability to communicate effectively using positive language
- welcoming and helpful attitude toward guests and team members
- strong attention to detail and task prioritization
- willingness to educate guests and engage around products and services
- ability to operate multiple frequency communication devices, handheld scanners, and other technology
- ability to work both independently and in a team
- capability to remain focused and composed in a fast-paced environment
- reliable and prompt attendance
- flexible schedule including nights, weekends, holidays, and peak shopping times
- ability to accurately handle checkout operations and transactions
- ability to scan, handle, and move merchandise efficiently and safely, including lifting up to 44 pounds
- ability to remain mobile for the shift duration
- ability to work in varying temperature and weather conditions
Job Qualifications
- Previous retail or customer service experience preferred
- basic math skills for transaction handling
- familiarity with digital tools and mobile apps
- ability to learn quickly and adapt to new technology
- strong problem-solving and decision-making skills
- excellent interpersonal and communication skills
- demonstrated ability to provide excellent guest service
- capacity to handle multiple tasks simultaneously
- commitment to safety and compliance standards
Job Duties
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- create a welcoming experience by greeting guests as you complete daily tasks
- engage with guests in a welcoming way to help solve their specific needs
- make guests aware of current promotions, store activities, and events
- be knowledgeable about tools, products, and services in the store to solve guest issues
- thank guests and let them know we appreciate their business
- assist guests with Target Loyalty program sign-ups
- scan and bag guest items efficiently and accurately
- work efficiently to minimize guest wait time while maintaining accuracy
- understand and show guests how to use features of the Target App including Wallet
- be familiar with order pick-up, drive-up, and online ordering and assist guests in enrollment and usage
- process returns and follow register prompts
- maintain a clean and clutter-free work area
- stock supplies during store open hours
- demonstrate a culture of ethical conduct, safety, and compliance
- comply with all safety policies and report hazards
- support guest services like order pickup, drive-up orders, and maintain compliance with relevant laws
- perform other business-related duties as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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