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Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0328)
Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $19.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
employee discount
Training and development programs
flexible scheduling
Job Description
Target is a leading retail company known for its commitment to bringing joy and convenience to families through an exceptional shopping experience. As one of the largest discount retailers in the United States, Target offers a wide range of products including apparel, electronics, groceries, household goods, and much more. The company's core values emphasize community involvement, inclusivity, sustainability, and delivering outstanding guest service, making it a preferred destination for shoppers nationwide. With a diverse team and inclusive culture, Target fosters a workplace environment where team members can grow, learn, and develop new skills for a fruitful career.
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Job Requirements
- High school diploma or equivalent
- Ability to interact and help others including guests and team members
- Ability to handle checkout operations and transactions accurately
- Capability to scan, handle, and move merchandise efficiently and safely
- Ability to lift and move product up to 44 pounds occasionally without assistance
- Flexible work schedule including nights, weekends, and holidays
- Reliable and prompt attendance
- Ability to remain mobile for the duration of scheduled shifts
- Ability to work in and be exposed to varying temperatures, humidity, and other elements
- Compliance with safety policies and procedures
Job Qualifications
- Effective communication skills including the use of positive language
- Welcoming and helpful attitude toward guests and team members
- Attention to detail and ability to prioritize tasks
- Willingness to educate guests and engage around products and services
- Ability to communicate on multiple frequency devices and operate handheld scanners and technology equipment
- Ability to work independently and as part of a team
- Ability to remain focused and composed in a fast-paced environment and handle multiple tasks within established timeframes
Job Duties
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- Create a welcoming experience by greeting guests as you are completing your daily tasks
- Engage with guests in a welcoming way to help solve their specific needs
- Make guests aware of current promos, store activities, and events
- Be knowledgeable about the tools, products, and services available in the store to improve the guest experience
- Thank guests and let them know we are happy they chose to shop at Target
- Assist guests with Target Loyalty programs including application or sign-up
- Scan and bag guest items efficiently, accurately and in compliance with food safety standards
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy
- Show guests how to use features and offerings within the Target App including Wallet
- Be familiar with Order Pick-Up, Drive Up, and online ordering and help guests enroll and activate these features
- Attempt every return and follow register prompts, partnering with leaders when needed
- Maintain a clean and clutter-free work area
- Stock supplies during store open hours while being available for guests
- Demonstrate ethical conduct, safety, and compliance
- Work safely and comply with safety policies and trainings
- Support guest services such as order pick up, Drive-up orders, DU returns, ensuring compliance with laws
- Perform other duties based on business needs
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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