Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0254)

Target is a leading retail corporation known for its commitment to delivering outstanding shopping experiences and fostering a welcoming environment for all guests. As a prominent player in the retail industry, Target combines a diverse product range with innovative technology solutions and customer-focused services to create a seamless and enjoyable retail journey. The company prides itself on its core values such as inclusivity, integrity, and community engagement, which are deeply embedded in its corporate culture. Employees at Target are encouraged to grow both personally and professionally, supported by comprehensive training and development opportunities.

The Guest Advocate role at Target is an essential position within the retail store environment, focusing on enhancing the guest experience through exceptional service, product knowledge, and operational support. This role is hourly, starting at $15.00 USD per hour, and is designed for individuals who thrive in dynamic, fast-paced settings, where their interaction and engagement significantly impact guest satisfaction and loyalty. Guest Advocates are the face of Target to shoppers, responsible for greeting guests, addressing inquiries, facilitating smooth transactions, and promoting Target's digital and in-store services.

A typical day for a Guest Advocate involves a blend of customer service, problem-solving, and operational tasks. They play a key role in ensuring that every guest leaves the store with a positive impression by offering helpful assistance, guiding them on loyalty programs, explaining store promotions, and maintaining clean and organized work areas. This position requires adaptability to meet various guest needs and the ability to work in different areas of the store, including checklanes, guest services, and pickup points. The role also involves scanning and bagging items efficiently while adhering to Target’s food safety standards and company best practices.

Guest Advocates must be knowledgeable about Target's app features, order pickup, and drive-up services, assisting guests in utilizing these convenient shopping options. Additionally, the role includes handling returns, managing compliance with legal requirements such as adult beverage laws, and supporting order pickup and drive-up operations. Teamwork, ethical conduct, and safety compliance are integral components of the job, contributing to an overall culture of excellence within the store.

This position offers a unique opportunity to build valuable skills in communication, customer service, and retail operations, serving as a strong foundation for career growth within Target or the broader retail industry. Target provides an inclusive, supportive workplace where employees are trained to succeed and empowered to deliver exceptional guest experiences every day.