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Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0245)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $18.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
flexible scheduling

Job Description

Target Corporation is a renowned retail corporation headquartered in the United States, recognized for delivering a seamless shopping experience with a broad assortment of products ranging from everyday essentials to the latest in electronics and fashion. As one of the leading big-box retailers, Target is committed to serving all families by not only providing quality merchandise but also fostering an engaging and welcoming store environment. With a culture rooted in its core values, Target encourages a team-oriented atmosphere where associates grow both personally and professionally. Working at Target means being part of a company that values its guests and team members equally, focusing on outstanding guest service, inclusivity, and innovation across its stores and digital platforms. Target offers employment opportunities with competitive wages, including an hourly wage starting at $18.50 USD for the position of Guest Advocate.

The role of a Guest Advocate at Target is a vital position designed to enhance the guest shopping journey through exceptional service and meaningful engagement. Guest Advocates act as ambassadors of the brand, responsible for creating a welcoming atmosphere by greeting guests warmly, addressing their needs, and efficiently managing checklane operations. This role blends customer service skills with problem-solving and adaptability to respond to diverse guest interactions, ensuring a positive and memorable shopping experience. The Guest Advocate also plays a key role in promoting Target's loyalty programs, supporting both in-store and seamless digital services such as Order Pick-Up and Drive Up, and maintaining store cleanliness and compliance with safety standards.

Beyond immediate guest interaction, this position requires agility in handling multiple tasks including accurate transaction management, efficient bagging and checkout practices adhering to food safety and company protocols, and assisting guests in utilizing the Target app and digital features. Teamwork, flexibility, and a proactive attitude are essential, as no two days are alike in this fast-paced environment. The role provides invaluable experience and skill development opportunities, preparing team members for potential career advancement within Target or the broader retail industry. The company supports continuous learning, offering extensive training designed to equip Guest Advocates with the knowledge and confidence to thrive.

Target is looking for individuals who are passionate about helping others, comfortable in physically active settings, and capable of working a flexible schedule including nights, weekends, holidays, and peak shopping times. Effective communication, attention to detail, and the ability to remain composed under pressure are fundamental traits for success in this role. As part of its commitment to diversity and inclusion, Target also ensures reasonable accommodations for individuals with disabilities throughout the application and employment process.

With a comprehensive benefits package accessible via Target's career platform, team members enjoy a range of supports from health and financial well-being to education and work-life balance. This job is open continuously without a set application deadline, reflecting Target's inclusive approach to talent acquisition and development.

Job Requirements

  • Commitment to flexible work schedule including nights, weekends, holidays, and peak shopping times
  • Reliable and prompt attendance
  • Ability to handle physically active duties including lifting up to 44 pounds
  • Ability to stand and remain mobile for the duration of scheduled shifts
  • Compliance with safety standards and policies
  • Willingness to engage and educate guests
  • Ability to manage multiple tasks simultaneously
  • Legal authorization to work in the United States

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous retail or customer service experience is beneficial
  • Effective communication skills including use of positive language and attentiveness
  • Ability to work independently and within a team
  • Capability to operate communication devices and handheld scanners
  • Attention to detail and ability to prioritize tasks
  • Positive and welcoming attitude toward guests and team members
  • Ability to remain composed and focused in a fast-paced environment
  • Willingness to learn and engage with new technologies and services

Job Duties

  • Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
  • Create a welcoming experience by greeting guests as you are completing your daily tasks
  • Engage with guests in a welcoming way to help solve their specific needs
  • Promote and make guests aware of current promotions, store activities and events
  • Be knowledgeable about tools, products, and services available in the store to improve guest experiences
  • Efficiently scan and bag all guest items in compliance with food safety standards and company best practices
  • Minimize guest wait time while maintaining guest service and accuracy
  • Educate guests on how to use the Target app and digital services including Wallet
  • Assist guests with Order Pick-Up, Drive-Up, and online ordering processes
  • Process returns in accordance with register prompts and Target policies
  • Maintain a clean and clutter-free work area
  • Stock supplies during store open hours while being available for guests
  • Work safely and comply with all safety policies and training
  • Support guest services including compliance with adult beverage laws
  • Perform all other duties based on business needs

Job Criteria

Experience

Entry Level (1-2 years)


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