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Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0061)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $17.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and development programs
flexible scheduling

Job Description

Target is a renowned retail company committed to providing an exceptional shopping experience to families across the nation. Known for its diverse product selections, innovative digital shopping solutions, and welcoming store environments, Target thrives on creating joyful everyday moments for its guests. As a leading big-box retailer, Target integrates its core values and inclusive culture to ensure that every team member feels valued and empowered in their role. Target's workforce plays a vital role in advancing its mission of making shopping convenient, enjoyable, and inclusive by embracing both in-store and online service excellence. The company offers competitive hourly pay and a variety of benefits that support employee growth and well-being. The employment opportunity is hourly, starting at $17.00 USD, and is geared toward individuals eager to build a meaningful career in retail while making a direct impact on guest satisfaction and loyalty.

The Guest Advocate position at Target is centered around elevating the guest experience by engaging actively with customers and team members alike. This role serves as a crucial frontline ambassador, ensuring that guests feel welcomed, assisted, and informed throughout their shopping journey. Typical responsibilities include greeting guests warmly, addressing their needs with problem-solving skills, and promoting store loyalty programs and current offers to enhance guest engagement. Guest Advocates utilize both technological tools, such as handheld scanners and the Target app, and hands-on tasks like checkout operations, bagging, and order pickups to create seamless shopping experiences. The ability to adapt to different guest interactions and maintain a clean, organized work environment is essential in this dynamic, high-energy role.

Target emphasizes team member development by offering comprehensive training that equips Guest Advocates with the skills necessary for success. The position requires excellent communication abilities, attentiveness to guest needs, and a proactive attitude toward educating and assisting shoppers. Flexibility in scheduling, including availability for nights, weekends, holidays, and peak shopping periods, is necessary to meet operational demands. The role demands physical stamina, attention to detail, and the capacity to work independently and collaboratively within a fast-paced environment. Overall, a career as a Guest Advocate at Target not only supports immediate guest services but also paves the way for advances within the company, making it a rewarding and impactful employment path.

Job Requirements

  • Accurately handle checkout operations and transactions
  • support cash office operations as needed
  • scan, handle and move merchandise safely including lifting up to 10 pounds frequently and up to 44 pounds occasionally
  • work flexible hours including nights, weekends, and holidays
  • reliable and prompt attendance
  • ability to remain mobile for entire shift
  • capable of working in varying temperatures and conditions
  • willingness to engage and communicate with guests and team
  • complete guest service tasks efficiently and effectively

Job Qualifications

  • High school diploma or equivalent
  • effective communication skills including positive language
  • welcoming and helpful attitude toward guests and team members
  • attention to detail while prioritizing tasks
  • willingness to educate guests about products and services
  • ability to operate handheld scanners and technology devices
  • ability to work independently and collaboratively
  • capability to remain focused and composed in a fast-paced environment

Job Duties

  • Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
  • create a welcoming experience by greeting guests as you complete daily tasks
  • engage with guests in a welcoming way to help solve their specific needs
  • make guests aware of current promotions, store activities, and events
  • be knowledgeable about the tools, products, and services available in the store
  • thank guests and express appreciation for choosing Target
  • promote Target loyalty programs and assist guests with sign-ups
  • scan and bag all guest items efficiently and accurately
  • work efficiently to minimize guest wait time while maintaining service and accuracy
  • show guests how to use the Target app including Wallet
  • be familiar with order pick-up, drive-up, and online ordering services
  • attempt every return and follow register prompts
  • maintain a clean work area by organizing unpurchased items
  • stock supplies during store hours while staying available for guests
  • demonstrate ethical conduct, safety, and compliance in all activities
  • work safely and comply with all policies
  • support guest services like order pick up, drive-up, returns, and maintain compliance with beverage laws
  • perform all other duties based on business needs

Job Criteria

Experience

Entry Level (1-2 years)


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