Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
free uniforms
free covered parking
Paid vacation
Paid sick leave
medical health care
Paid Family Bonding Time
Adoption assistance
discounted and complimentary rooms at Hyatt locations
Tuition Reimbursement
Excellent training and professional development
Job Description
Hyatt Hotels Corporation is a leading global hospitality company known for its commitment to quality service, luxury accommodations, and memorable guest experiences. As a premier hotel and resort operator, Hyatt focuses on creating an inclusive and enjoyable environment for both guests and employees. With numerous properties worldwide, Hyatt consistently upholds high standards of excellence and innovation in the hospitality industry. This dedication to superior service and guest satisfaction has made Hyatt a trusted name in hotel management and customer care.
The Sales Manager role at Hyatt represents a critical function within the hotel’s sales and marketing team. This position is designed for a fully competent individual with experience in the sales process and function specific to the hotel industry. The Sales Manager will be responsible for selling guest rooms, meeting spaces, and various other Hyatt services to targeted customer groups. This role involves managing customer accounts, conducting site inspections, and actively soliciting and generating new business opportunities. The Sales Manager will prepare and present effective proposals tailored to client needs and maintain well-organized documentation and sales reports using Hyatt’s internal systems.
In addition to sales responsibilities, the Sales Manager collaborates closely with sales and catering staff to ensure seamless service delivery and customer satisfaction. Participation in event meetings, sales strategy discussions, and staff meetings is an essential part of the role, and the Sales Manager may take a leadership position in these forums. The role demands excellent communication skills, attention to detail, and the ability to work under pressure in a fast-paced environment. This position supports Hyatt’s overall goal to provide outstanding guest experiences through strategic sales initiatives and customer relations management. Overall, this role offers a significant opportunity to develop and refine expertise in hotel sales, contribute to business growth, and be part of a dynamic hospitality team.
The Sales Manager role at Hyatt represents a critical function within the hotel’s sales and marketing team. This position is designed for a fully competent individual with experience in the sales process and function specific to the hotel industry. The Sales Manager will be responsible for selling guest rooms, meeting spaces, and various other Hyatt services to targeted customer groups. This role involves managing customer accounts, conducting site inspections, and actively soliciting and generating new business opportunities. The Sales Manager will prepare and present effective proposals tailored to client needs and maintain well-organized documentation and sales reports using Hyatt’s internal systems.
In addition to sales responsibilities, the Sales Manager collaborates closely with sales and catering staff to ensure seamless service delivery and customer satisfaction. Participation in event meetings, sales strategy discussions, and staff meetings is an essential part of the role, and the Sales Manager may take a leadership position in these forums. The role demands excellent communication skills, attention to detail, and the ability to work under pressure in a fast-paced environment. This position supports Hyatt’s overall goal to provide outstanding guest experiences through strategic sales initiatives and customer relations management. Overall, this role offers a significant opportunity to develop and refine expertise in hotel sales, contribute to business growth, and be part of a dynamic hospitality team.
Job Requirements
- Minimum 1 year of hotel sales or comparable experience
- Strong communication and interpersonal skills
- Proficiency with computer systems and software
- Ability to manage multiple tasks in a high-pressure environment
- Willingness to participate in training programs
- Ability to work as part of a team and lead meetings
- Commitment to Hyatt's values of respect, integrity, humility, empathy, creativity and fun
Job Qualifications
- A true desire to satisfy the needs of others in a fast paced environment
- Refined verbal and written communication skills
- 1-3 years of hotel sales or comparable experience preferred
- Proficiency in general computer knowledge
- Completion of Hyatt Corporate Management Training Program or equivalent preferred
- Training in selling, negotiating, business writing and presentation skills preferred
Job Duties
- Sell guest rooms, meeting space and Hyatt services to customer groups
- Manage accounts and conduct site inspections
- Solicit and generate new business
- Prepare and present effective proposals
- Maintain organized documentation and reports
- Utilize Hyatt systems for sales and customer service coordination
- Participate and lead event, sales and staff meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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