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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,100.00 - $73,600.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
401(k)
401(k) matching contribution
monthly fitness membership reimbursement
qualified parking and transportation tax exemption
Paid Time Off
Holidays
Job Description
Park Hyatt Chicago stands as an iconic luxury hotel, revered for its dedication to understated elegance, curated design, and profoundly personalized service. As the flagship property and the original Park Hyatt hotel, it has upheld a legacy since 1980 that emphasizes sophistication and hospitality excellence. Nestled on the breathtaking Magnificent Mile with captivating views of the historic Water Tower Park, the hotel serves as a peaceful urban retreat where art, architecture, and hospitality beautifully intertwine. Recent transformative investments of $60 million have enhanced the guest experience by reimagining rooms and suites to evoke the intimate ambiance of modern private residences,... Show More
Job Requirements
- Bachelor’s degree in hospitality management, business, or related field preferred
- 2-5 years of experience in group sales within the luxury hospitality industry
- Proven ability to develop strategic sales plans
- Strong client relationship management skills
- Exceptional verbal and written communication skills
- Proficiency in Microsoft Office and sales platforms such as Envision
- Ability to manage multiple leads and deadlines effectively
- Willingness to work flexible hours including site visits and client events
- Commitment to luxury brand standards and guest service excellence
Job Qualifications
- 2-5 years of experience in group sales within the luxury hospitality industry, preferably with a globally recognized brand or five-star property
- Bachelor’s degree in Hospitality Management, Business, or a related field preferred
- Additional certifications in sales or revenue management are a plus
- Proven ability to develop strategic sales plans, cultivate high-value client relationships, and drive consistent revenue growth through proactive engagement
- Unwavering dedication to delivering personalized, detail-oriented service that exceeds the expectations of luxury group and corporate clients
- Exceptional verbal and written communication skills, with the ability to present with confidence, negotiate effectively, and collaborate cross-functionally
- Expertise in managing multiple leads, contracts, and timelines with precision, ensuring seamless client experiences from inquiry to execution
- Strong understanding of group pricing, forecasting, and revenue strategy, with proficiency in Microsoft Office, Envision, or similar sales platforms
- Commitment to upholding the highest standards of hospitality, aligned with the refined and elevated experience that defines the Park Hyatt brand
- Resourceful and solution-oriented, able to navigate challenges gracefully while maintaining the integrity of the client and guest experience
- Availability to support site visits, client events, and internal planning meetings outside of standard hours as needed
- Genuine enthusiasm for luxury travel, sales strategy, and service excellence, with a drive to represent Park Hyatt Chicago at the highest level
Job Duties
- Develop and execute innovative sales strategies to achieve and exceed group revenue goals
- Identify, qualify, and cultivate new business opportunities through proactive outreach, strategic networking, and industry events
- Foster strong, ongoing relationships with existing clients, promoting loyalty and repeat business through exceptional service and tailored solutions
- Collaborate closely with the Director of Sales, Events & Marketing and the Director of Revenue Management to develop impactful pricing strategies and customized packages
- Deliver compelling presentations and proposals that highlight Park Hyatt Chicago’s distinct offerings, luxury accommodations, and bespoke service
- Partner with hotel departments to ensure the flawless planning and execution of group events, ensuring each touchpoint aligns with our brand standards
- Stay informed on market trends, competitive landscape, and emerging opportunities to position Park Hyatt Chicago as the premier choice for luxury group experiences
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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