Group Experiences and Marketing Manager | Full-Time | Cross Insurance Arena
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
Cross Insurance Arena is a premier venue known for hosting a wide variety of family shows, sporting events, concerts, and entertainment experiences. Located in a vibrant community, the Arena serves as a central hub for entertainment and social gatherings. The facility is dedicated to providing memorable experiences to its visitors by ensuring a seamless integration of event management, customer service, and innovative marketing strategies. The organization prides itself on its collaborative work environment where employees are empowered to contribute their talents and grow professionally. Known for its strong community ties and commitment to excellence, Cross Insurance Arena stands out as... Show More
Job Requirements
- Bachelor's degree from an accredited college/university with major coursework in Business, Communications, Marketing, Facility/Sports Management, or another related field
- Minimum of three years of experience in sales and/or marketing preferably with an arena, convention center, hotel, or other similar public assembly facility
- Experience in ticketing or event planning is preferred
- Experience in Adobe Photoshop and graphic design is preferred
- Excellent verbal and written communication skills in the English language
- Ability to work as part of a team and independently with minimal supervision
- Strong customer service and interpersonal skills
- Ability to prioritize and handle multiple assignments efficiently and effectively under strict deadlines
- Ability to work nights, weekends and select holidays as required, in addition to traditional business hours
- Ability to travel as required
Job Qualifications
- Bachelor's degree from an accredited college/university with major coursework in Business, Communications, Marketing, Facility/Sports Management, or another related field
- Minimum of three years of experience in sales and/or marketing preferably with an arena, convention center, hotel, or other similar public assembly facility
- Experience in ticketing or event planning is preferred
- Experience in Adobe Photoshop and graphic design is preferred
- Excellent verbal and written communication skills in the English language
- Ability to work as part of a team and independently with minimal supervision
- Strong customer service and interpersonal skills
- Ability to prioritize and handle multiple assignments efficiently and effectively under strict deadlines
- Ability to work nights, weekends and select holidays as required, in addition to traditional business hours
- Ability to travel as required
Job Duties
- Work closely with the Director of Marketing in the sales and marketing efforts for events and the venue
- Lead the Group Sales department in maximizing ticket revenue through promotion of select family shows and sporting events
- Maintain professional relationships and superior customer service
- Generate new business opportunities for Group Sales department using call blocks, networking, and social selling
- Manage Salesforce CRM database and track sales through reports and recaps
- Work closely with the Box Office to reserve and process Group Sales ticket orders
- Develop and execute community grassroots promotions, fan experience ticket packages, and day of event activities
- Achieve or exceed assigned sales goals
- Work with promoters on sales plans and settlements
- Continue the development and creation of new revenue streams to maximize ticket sales such as third party partnerships
- Assist Director of Marketing with projects involving market research and digital strategy
- Assist in the creation of promotional materials using various graphic design and publishing programs
- Create and disseminate e-marketing campaigns utilizing Ticketmaster Engage
- Develop content and manage the facility's social media outlets and website
- Coordinate marketing efforts between promoters, artist management, local media, and sponsors as required
- Participate in the development and implementation of annual marketing goals, objectives, policies and priorities
- Ability to work nights, weekends, and holidays as dictated with event schedules
- Perform other duties and responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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