
Job Overview
Employment Type
Temporary
Work Schedule
Flexible
Weekend Shifts
Benefits
Annual allotment of free hotel stays
Well-being initiatives including Headspace subscription
paid time off including holidays and vacation
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Job Description
Hyatt Centric Buckhead Atlanta is a sophisticated and stylish boutique hotel situated in the vibrant Buckhead district. This upscale establishment is inspired by Georgia's rich history of pottery while embracing the modern evolution of Buckhead as a premier destination for fashion, business, and entertainment. Known for its vibrant and colorful design, Hyatt Centric Buckhead offers guests a unique and memorable experience that pays homage to the area's cultural heritage. Located near renowned shopping destinations such as Lenox Square and Phipps Plaza, guests have easy access to premier retail outlets, dining options, and entertainment venues. The hotel itself offers luxury rooms and suites, a rooftop lounge with breathtaking views, inviting social and event spaces, and a dining experience that is both refined and approachable. Its Three Arches restaurant highlights globally inspired BBQ cuisine using fresh and high-quality ingredients, serving an authentic pan-Mediterranean menu.
Within this vibrant hotel setting, the role of Hosts/Greeters at the Spaceman Lounge is critical in shaping the first impression guests receive from the moment they arrive. The Spaceman Lounge, perched on the 15th floor, is recognized as one of the city's coolest rooftop bars offering stunning panoramic views of Buckhead and the bustling Lenox Square district. It features comfortable interior seating as well as an exterior lounge-style area that is enjoyable throughout the year. The host or greeter not only welcomes guests warmly but also plays a pivotal role throughout their dining experience by managing table accommodations, providing menu recommendations, and sharing any specialty information about events or offerings. Moreover, the host is responsible for overseeing the venue's reservation system — handling booking requests, modifications, and cancellations efficiently. This position requires someone who possesses strong problem-solving skills to address and resolve guest concerns in a manner that maintains a high-quality ambiance, smooth operation, and overall guest satisfaction. As a seasonal position anticipated to last through August, this role offers individuals an exciting opportunity to be part of Hyatt's exceptional team. The ideal candidate will have experience as a restaurant host or greeter and thrive in a fast-paced environment where excellent customer service is paramount. Responsibilities include fostering a welcoming atmosphere, ensuring operational efficiency of reservation systems, and contributing to the lively yet professional ambiance that sets the Spaceman Lounge apart. This employment opportunity is designed for those who value hospitality, enjoy dynamic social settings, and appreciate the significance of making guests feel valued from the very first greeting.
Within this vibrant hotel setting, the role of Hosts/Greeters at the Spaceman Lounge is critical in shaping the first impression guests receive from the moment they arrive. The Spaceman Lounge, perched on the 15th floor, is recognized as one of the city's coolest rooftop bars offering stunning panoramic views of Buckhead and the bustling Lenox Square district. It features comfortable interior seating as well as an exterior lounge-style area that is enjoyable throughout the year. The host or greeter not only welcomes guests warmly but also plays a pivotal role throughout their dining experience by managing table accommodations, providing menu recommendations, and sharing any specialty information about events or offerings. Moreover, the host is responsible for overseeing the venue's reservation system — handling booking requests, modifications, and cancellations efficiently. This position requires someone who possesses strong problem-solving skills to address and resolve guest concerns in a manner that maintains a high-quality ambiance, smooth operation, and overall guest satisfaction. As a seasonal position anticipated to last through August, this role offers individuals an exciting opportunity to be part of Hyatt's exceptional team. The ideal candidate will have experience as a restaurant host or greeter and thrive in a fast-paced environment where excellent customer service is paramount. Responsibilities include fostering a welcoming atmosphere, ensuring operational efficiency of reservation systems, and contributing to the lively yet professional ambiance that sets the Spaceman Lounge apart. This employment opportunity is designed for those who value hospitality, enjoy dynamic social settings, and appreciate the significance of making guests feel valued from the very first greeting.
Job Requirements
- High school diploma or equivalent
- Previous experience as restaurant host or greeter preferred
- Experience using reservation software platforms
- Strong communication and interpersonal skills
- Ability to stand for extended periods
- Ability to lift, push, and pull up to 10 pounds
- Flexible availability including weekends and holidays
Job Qualifications
- True desire to satisfy the needs of others in a fast-paced environment
- Previous experience as restaurant host/greeter preferred
- Experience with reservation systems such as SevenRooms, OpenTable, or Resy
- Refined verbal communication skills
- Ability to stand for long periods of time
- Ability to lift, pull, and push a minimum amount of weight (about 10 pounds)
- Must be able to work a flexible schedule including weekends and holidays
Job Duties
- Welcome guests warmly and create a positive first impression
- Provide table accommodations and manage seating arrangements
- Offer menu recommendations and inform guests of specialty items
- Oversee the venue's reservation system including taking, modifying and canceling reservations
- Address and resolve guest concerns and complaints effectively
- Maintain the overall ambiance, music and professionalism of the lounge
- Ensure guest satisfaction and facilitate smooth flow of guest services
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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