Job Overview
Employment Type
Part-time
Benefits
Dental
Vision
voluntary benefits
401k
Paid holidays
Paid vacation
Employee Discounts
Job Description
Bass Pro Shops is a renowned outdoor retail company specializing in gear and apparel for fishing, hunting, camping, and other outdoor activities. Established as a leader in the outdoor retail industry, Bass Pro Shops offers a diverse range of products and services designed to meet the needs of outdoor enthusiasts. With a commitment to conservation and education, the company not only provides quality merchandise but also fosters a community of outdoor lovers through various events and programs. Bass Pro Shops operates both retail stores and world-class resorts, expanding its reach to provide a comprehensive outdoor experience for customers. As an equal opportunity employer, Bass Pro Shops is dedicated to creating an inclusive environment for all employees and customers.
The Greeter position at Bass Pro Shops plays a crucial role in delivering exceptional customer service. This part-time role involves welcoming all customers in a friendly and approachable manner, ensuring a positive first impression of the store. The Greeter is responsible for supporting the front-end team by managing customer interactions, distributing promotional materials, and handling merchandise with care. This role requires a personable, outgoing individual who embodies the company’s brand standards by adhering to dress code guidelines and maintaining a professional and friendly appearance. Additionally, the Greeter assists with customer check-ins for returns and vendor representatives, promotes special events and programs like the CLUB Membership and In-Store Pickup services, and ensures the entryway and work area are clean, safe, and inviting. Though the role does not involve direct handling of firearms, the Greeter facilitates the check-in process by notifying trained Outfitter staff members. This position demands excellent organizational skills, strong communication abilities, and the capacity to work independently under general supervision. The role provides a valuable opportunity to engage with a diverse customer base while supporting business operations and promoting the Bass Pro Shops brand values. Employees in this position also enjoy various part-time benefits including discounts on merchandise, access to restaurants and resorts, dental and vision coverage, voluntary benefits, 401k retirement savings, paid holidays and vacation, and more.
The Greeter position at Bass Pro Shops plays a crucial role in delivering exceptional customer service. This part-time role involves welcoming all customers in a friendly and approachable manner, ensuring a positive first impression of the store. The Greeter is responsible for supporting the front-end team by managing customer interactions, distributing promotional materials, and handling merchandise with care. This role requires a personable, outgoing individual who embodies the company’s brand standards by adhering to dress code guidelines and maintaining a professional and friendly appearance. Additionally, the Greeter assists with customer check-ins for returns and vendor representatives, promotes special events and programs like the CLUB Membership and In-Store Pickup services, and ensures the entryway and work area are clean, safe, and inviting. Though the role does not involve direct handling of firearms, the Greeter facilitates the check-in process by notifying trained Outfitter staff members. This position demands excellent organizational skills, strong communication abilities, and the capacity to work independently under general supervision. The role provides a valuable opportunity to engage with a diverse customer base while supporting business operations and promoting the Bass Pro Shops brand values. Employees in this position also enjoy various part-time benefits including discounts on merchandise, access to restaurants and resorts, dental and vision coverage, voluntary benefits, 401k retirement savings, paid holidays and vacation, and more.
Job Requirements
- High school diploma or equivalent
- customer service experience
- strong organizational skills
- excellent communication skills
- ability to adapt to new processes
- self-motivated with initiative
- ability to stand and walk regularly
- capable of lifting up to 50 pounds occasionally
- comfortable working in various temperature and outdoor conditions
- able to communicate constantly
- able to perform repetitive motions with wrists, hands, and fingers
- work under general supervision with some independent judgment
Job Qualifications
- High school diploma or equivalent
- excellent organizational skills and attention to detail
- experience in a customer service environment
- excellent verbal and written communication skills
- adaptability to new processes and procedures
- excellent self-motivation and initiative while unsupervised
Job Duties
- Greets all customers as they enter the store in a friendly and outgoing manner
- actively promotes programs including CLUB Membership, VOC, and In-Store Pickup
- models brand standards for customer service by presenting a professional image adhering to dress code
- checks in all customers' merchandise for return
- checks in vendor representatives and manages visitor log and badges
- informs customers about special events, sales, and promotions while providing promotional materials
- ensures entryway and surrounding work area remain clean, tidy, and safe
- assists in customer check-in of firearms by notifying designated staff without handling firearms
- performs all other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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