Greeter / Counter Desk Attendant

Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the world’s premier location-based entertainment platforms. With a strong presence of over 360 locations across North America, Lucky Strike Entertainment offers diverse experiential activities including bowling, amusements, water parks, and family entertainment centers. The company is deeply connected to the bowling community, owning the Professional Bowlers Association (PBA), which is the major league of bowling and a rapidly growing media property with millions of fans worldwide. This rich background and extensive network make Lucky Strike an exciting and vibrant place to work, combining entertainment and sports in innovative ways.

Lucky Strike Entertainment values creating memorable experiences for guests, emphasizing a lively, guest-centered atmosphere that ensures each visit is filled with fun and satisfaction. Employees at Lucky Strike become part of a dynamic team dedicated to maintaining high standards of service and entertainment. The company offers performance-based incentives, healthcare coverage, and a competitive total rewards package tailored to various positions. Work schedules may include evening and night shifts, with special attention to weekend availability, supporting a flexible and accommodating workplace environment. More information about Lucky Strike Entertainment's benefits can be found on their careers website.

The role of Greeter/Counter Desk Attendant at Lucky Strike Entertainment is essential in setting the tone for visitors and creating the unforgettable "WOW" factor that guests anticipate. As the first point of contact, Greeters and Desk Attendants play a critical role in ensuring that guests feel welcomed and engaged from the moment they enter. The position requires an individual who can effortlessly exude friendliness and professionalism both in person and over the phone, while managing front-counter responsibilities with efficiency and care.

Typical daily tasks include managing the waitlist, tracking lane availability, and assigning shoes and equipment to guests to facilitate a smooth and enjoyable bowling experience. Greeter/Desk Attendants also support league preparations, operate the POS system for sales transactions, and handle cash control procedures, demonstrating the multifaceted nature of this role. They promptly communicate any mechanical malfunctions related to pinspotters or pinsetters to maintenance staff to ensure the lanes function properly. Basic bowling instruction is also provided to guests, helping newcomers feel comfortable and engaged without needing advanced skills.

The work environment is an energetic entertainment setting that requires physical fitness to stand, walk, and bend periodically. While this role involves some lifting, assistance is available when required. The part-time position primarily involves evening and night shifts, especially on weekends, accommodating those looking for flexible hours.

Candidates must be at least 18 years old and meet state laws for alcohol service. While a high school diploma or equivalent is preferred, relevant experience in restaurant or hospitality settings is valuable and optional. Strong telephone etiquette and previous job success contribute to a candidate's suitability for this role.

Lucky Strike Entertainment not only offers competitive compensation and a supportive workplace but also unique perks such as free bowling, discounted arcade plays, 20% off event tickets, and 50% off food and beverages. These benefits enhance the employee experience, making it more rewarding and enjoyable. Overall, this position is perfect for individuals seeking a lively, guest-focused role within a leading entertainment company, offering room for personal and professional growth in a dynamic industry.