Lucky Strike Entertainment logo

Greeter / Counter Desk Attendant

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $15.00 - $18.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Free Bowling
$1 Arcade play
20% off Events
50% off Food & Beverages
Healthcare coverage
performance-based incentives

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is one of the world's premier location-based entertainment platforms, boasting more than 360 venues across North America. This dynamic company offers a unique blend of entertainment experiences, including bowling, amusements, water parks, and family entertainment centers. Lucky Strike is not only a leader in recreational facilities but also owns the Professional Bowlers Association, the major league of bowling, attracting millions of fans globally. As a forward-thinking entertainment company, Lucky Strike combines high-quality service with engaging, social atmospheres making it a popular destination for families, friends, and bowling enthusiasts alike. Their commitment to a vibrant, fun-filled environment underpins their operations and corporate culture, providing employees with an exciting, supportive workplace where creativity and guest experience are paramount.

The Greeter/Counter Desk Attendant role at Lucky Strike Entertainment serves as the critical first point of contact for guests entering the facility. This part-time position is pivotal in shaping guests' first impressions and setting the tone for a memorable entertainment experience. Greeters and Desk Attendants are responsible for offering warm, friendly greetings in person and over the phone while managing essential aspects like waitlists, lane assignments, and equipment tracking. This role demands excellent interpersonal skills and the ability to operate various systems including POS, central panels, and PA systems, ensuring smooth operations at the front desk. The position requires attendance mostly during evening and night shifts, with weekend availability, perfectly suited for individuals who enjoy lively work settings and helping create a fun experience for visitors. Starting wages range from $15 to $18 per hour, with performance-based incentives and access to healthcare and other competitive benefits, making this an attractive role for those eager to launch or grow their career in the entertainment and hospitality industry. Whether assisting guests with bowling basics or managing sales transactions, the Greeter/Counter Desk Attendant plays a vital role in the everyday success and vibrant atmosphere of Lucky Strike venues. This role fosters teamwork and guest satisfaction through prompt and professional service, making it ideal for candidates who thrive on interaction and want to be part of an industry-leading entertainment destination.

Job Requirements

  • Applicants must be at least 18 years of age
  • Must meet minimum age required by state law to serve alcohol
  • Ability to work evening and night shifts
  • Weekend availability
  • Experience in customer service preferred
  • Reliable and punctual
  • Good communication skills

Job Qualifications

  • High school diploma or equivalent
  • Previous restaurant or hospitality experience is a plus
  • Proven success in school or previous job experience
  • Excellent telephone etiquette
  • Must meet minimum age required by state law to serve alcohol

Job Duties

  • Be friendly and inviting to our guests in person and over the phone
  • Manage the waitlist
  • Track availability and assign lanes, shoes & other equipment
  • Prepare for leagues
  • Ring sales at the counter and follow cash control procedures
  • Promptly notify mechanics of any pinspotter/pinsetter malfunctions and log these issues
  • Assist guests with basic bowling instruction
  • Operate POS system, central panel, computers, and PA system

Job Criteria

Experience

No experience required


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