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Greeter / Counter Desk Attendant - (Expired Job)

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Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Free Bowling
$1 Arcade play
20% off Events
50% off food and beverages
Healthcare coverage
performance-based incentives
Competitive total rewards package

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is one of the world's leading location-based entertainment companies. With over 360 venues across North America, Lucky Strike offers a diverse range of experiential entertainment options including bowling, amusement rides, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, a major league of bowling, which is a significant media entity with a global fanbase. Lucky Strike is dedicated to delivering memorable experiences filled with fun and excitement, making it a premier destination for guests looking for engaging activities and entertainment. The company focuses on innovation, guest satisfaction, and fostering a lively atmosphere that encourages both employees and visitors to enjoy their time to the fullest.

The role of Greeter/Counter Desk Attendant at Lucky Strike Entertainment is a part-time position ideally suited for individuals who enjoy creating a welcoming environment and engaging with guests. This position is vital as it sets the first impression of the venue, providing the much-anticipated "WOW" factor that guests look forward to. Responsibilities include greeting guests both in person and over the phone, managing waitlists, assigning lanes and equipment, processing sales transactions with adherence to cash control policies, and assisting with basic bowling instructions. Additionally, the Greeter/Desk Attendant monitors and reports any equipment malfunctions, ensuring smooth operations during guests' visits. This role requires excellent interpersonal skills, a friendly demeanor, and the ability to manage multiple tasks effectively in a fast-paced entertainment setting.

Applicants must be at least 18 years old and comply with state regulations regarding alcohol service. The job involves physical activity typical of an entertainment setting, such as walking, standing, bending, and some light lifting with assistance. The position offers evening and night shifts with weekend availability required. Employees enjoy benefits such as free bowling, discounted event access, and discounts on food and beverages, making this role not only enjoyable but also rewarding. As part of Lucky Strike Entertainment’s team, employees become part of a dynamic culture dedicated to providing excellent service and unforgettable experiences. The company also offers a competitive total rewards package including healthcare coverage and performance-based incentives, designed to support and reward its workforce.

Job Requirements

  • Must be at least 18 years of age
  • Must meet the minimum age required by state law to serve alcohol
  • Ability to walk, bend and stand for extended periods
  • Ability to lift objects with assistance
  • Previous customer service experience preferred
  • Strong communication skills
  • Basic computer proficiency

Job Qualifications

  • HS diploma or equivalent restaurant or hospitality experience optional
  • Proven success in school or previous job experience
  • Excellent telephone etiquette
  • Must meet the minimum age required by state law to serve alcohol

Job Duties

  • Be friendly and inviting to guests in person and over the phone
  • Manage the waitlist
  • Track availability and assign lanes, shoes and other equipment
  • Prepare for leagues
  • Ring sales at the counter and follow cash control procedures
  • Notify mechanics promptly of any pinspotter or pinsetter malfunctions and log these issues
  • Assist guests with basic bowling instruction
  • Operate POS system, central panel, computers, and P/A system

Job Criteria

Experience

No experience required


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